Yen Phong Apart Hotels

"The hotel is in a great location. The staff were courtesy, honest, and professional. The room and beds were comfortable. We had the breakfast in oir package. There was a bid selection to choose from. I like the bottle water in the room. I would stay here again when back in Hanoi "

"Beautiful rooms and very helpful staff."

"Nestled in the heart of Hanoi, Royal palace Hotel offers a delightful retreat that feels like home away from home. From the moment we stepped in, we were greeted by the warm hospitality of Jim, Alex and Jennie who ensured our stay was nothing short of exceptional.The room itself was a sanctuary of cleanliness and space, exactly as depicted in the app’s images a refreshing reassurance. What truly set Royal palace hotel apart was the outstanding customer service provided by Jennie. From our initial welcome to our farewell, she went above and beyond to ensure our comfort and satisfaction."

"Great location and services. "

"Unbelievably kind and helpful staff. Pineapple, Lily, Trung and Peter are the best. Always asking about our day and making excellent recommendations. Centrally located and beautiful hotel made our stay memorable."

"My stay at Meritel was fantastic and the experience and service i felt and received was warm and caring. Thank you for making my stay the best it could be. All the staff were friendly and amazing too. When I visit Hanoi in the future I will be sure to stay here again! Will also recommend to my family and friends. The hotel is grand and ornate. Welcome drink and fresh fruit when you check in. The staff ask about your day and do the very most to accommodate your needs. Hanoi is always awake but the hustle and bustle does not seep into the hotel which remains quiet and classy, ensuring a peaceful and relaxed stay."

"Customer service is world class exceptional. Hotel in great location. Beautiful property. Breakfast best I have had whilst travelling. Hotel truly excels only one suggestion be more sustainable with removal of plastic bottles to glass and wooden toothbrushes etc but faultless and highly recommended. "

"They treated us like royalty. "

"It is a hotel located near Lake Hoan Kiem, which is not a big hotel, but regardless of the size of the hotel, I like employees who are so kind and warm-hearted. It's the best. "