FULL HOUSE ApartHotel in central Hanoi offers luxurious amenities like dual swimming pools, a playground, and an art gallery. Guests can relax in the garden or visit the nearby Thang Long Water Puppet Theatre. Convenient laundry facilities and multilingual staff available.
Located in Old Quarter neighbourhood, FULL HOUSE ApartHotel in Hanoi Center is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Travelling with kids? Consider Food Street Tong Duy Tan and Goethe-Institut Hanoi. Visit our Hanoi travel guide
3A Ngo 257 Thanh Nhan, Hai Ba Trung, 50, Hanoi, 100000
What's nearby
Hoan Kiem Lake
1 min walk - 0.1 km
Hanoi Old Town Night Market
2 min walk - 0.2 km
Thang Long Water Puppet Theatre
2 min walk - 0.2 km
Hang Gai Street
2 min walk - 0.2 km
St. Joseph's Cathedral of Hanoi
7 min walk - 0.6 km
Getting around
Hanoi Long Bien Station
6 min drive
Hanoi (HAN-Noi Bai Intl.)
40 min drive
Restaurants
Domino's Pizza
1 min walk
Cong Caphe
2 min walk
Peachy Craft Beer & Coffee
1 min walk
Tirant Hotel
1 min walk
Mì Vằn Thắn Đinh Liệt
1 min walk
About this property
FULL HOUSE ApartHotel in Hanoi Center
An indoor pool, an outdoor pool and a children's pool are available at this aparthotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. A Smart TV with digital channels and Netflix provide a bit of entertainment, and guests will also find comforts, such as a Select Comfort bed and premium bedding. Change of towels is available on request.
FULL HOUSE ApartHotel in Hanoi Center offers 40 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium digital channels and Netflix. Accommodation at this 5-star aparthotel has kitchens with stovetops, separate dining areas, kitchenware and utensils and rice cookers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves, hypo-allergenic bedding and change of towels can be requested.
An indoor pool, an outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
24-hour return airport shuttle at scheduled times and on request for a surcharge
Family friendly
Childcare (surcharge)
Children's pool
Free cot
Playground
Stair gate
Travel cot
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Hob
Microwave
Mini-fridge
Paper towels
Rice cooker
Spices
Dining
Dining table
Wet bar
Bedrooms
Down comforter
Free extra futon
Free rollaway/extra bed
Hypo-allergenic bedding
Pillow menu
Premium bedding
Select Comfort mattress
Bathroom
Bidet
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Fireplace
Separate dining area
Separate sitting area
Entertainment
42-inch Smart TV with premium digital channels
Art gallery
Netflix
Streaming services
Outdoor areas
Barbecue grill
Fenced yard
Free firewood
Furnished balcony/patio
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Laundry
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Desk chair
Laptop workspace
Office
Climate control
Air conditioning
Heating
Portable fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 steps to reach entrance
Hardwood flooring in room
Lift (100 centimetre wide door)
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible path to lift
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Free bottled water
Iron/ironing board
Local maps
Lockers
Luggage storage
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Location highlights
Connected to a convention centre
Connected to a shopping centre
In a business district
In the city centre
Near a health/beauty spa
Near a hospital
Near a train station
Near a zoo
Near an outlet shopping centre
Things to do
Children's pool
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Window guards
General
40 units
Access via exterior corridors
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
Bed sheets changed on request
Connecting units available
Double-glazed windows
Eco-friendly cleaning products used
Energy-saving switches in guestrooms
Garden
Gated community
Individual decor
Individual furnishings
LED lighting
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Shared accommodation
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's Appstore mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: VND 300000 per accommodation, per night (varies based on unit and length of stay)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: VND 400000 (one-way), (up to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
We should mention
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Full House In Hanoi Center
FULL HOUSE ApartHotel FREE CITY TOUR
FULL HOUSE ApartHotel in Hanoi Center Hanoi
FULL HOUSE ApartHotel in Hanoi Center Aparthotel
FULL HOUSE ApartHotel in Hanoi Center Aparthotel Hanoi
Frequently asked questions
Does FULL HOUSE ApartHotel in Hanoi Center have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is available 24 hours a day.
Is FULL HOUSE ApartHotel in Hanoi Center pet-friendly?
No, pets are not allowed at this property.
How much is parking at FULL HOUSE ApartHotel in Hanoi Center?
There is free parking nearby.
What time is check-in at FULL HOUSE ApartHotel in Hanoi Center?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at FULL HOUSE ApartHotel in Hanoi Center?
Checkout is at 11:00 AM.
Does FULL HOUSE ApartHotel in Hanoi Center provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.
Where is FULL HOUSE ApartHotel in Hanoi Center located?
This family-friendly Hanoi aparthotel is located in the business district, steps away from Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 20 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
FULL HOUSE ApartHotel in Hanoi Center Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.0
Amenities
6.8
Property conditions & facilities
Rating 10 - Excellent. 9 out of 15 reviews
10 - Excellent
9
Rating 8 - Good. 0 out of 15 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 15 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 15 reviews
4 - Poor
0
Rating 2 - Terrible. 6 out of 15 reviews
2 - Terrible
6
Reviews
Verified
10/10 Excellent
Yoichiro
26 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The studio was modern and clean and in a great location, hosts were very accommodating to our needs , we had a great stay and would highly recommend this place.
Yoichiro
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Stephen
25 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and helpful staff. This is the kind of place where you can expect full support. The rooms are stylishly appointed, neat and clean. Quiet location.
Stephen
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Piseth
26 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and comfortable apartment! The host was also extremely friendly, with great communication. The location was perfect, just down the road from tons of restaurants, shops, etc. Finally have to mention the view, it was beautiful. The images on Expedia are very accurate!
Piseth
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Sangmin
25 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, clean and gorgeous home in a nice neighborhood. Very good communication from the hosts and we felt like every question we might have had was answered before we even thought of it. Very detailed instructions from Mei made checking in a breeze!
Sangmin
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Verified traveller
24 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious apartment, beautiful place to stay.
Verified traveller
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Kangkuk
24 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great host and a very nice neighbourhood.
Kangkuk
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Ben
26 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
very central, clean and modern. good shower.
Ben
Stayed 1 night in Mar 2024
Verified
10/10 Excellent
Nikita
24 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a safe and comfortable place to stay with privacy. The host was very friendly and always quick to guide us, and responded quickly to our requests as well. I would highly recommend this house if you are traveling for a group because there is a common space.
Nikita
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Verified traveller
24 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was actually very pleasant. Communication with the host was easy and efficient. Just one small drawback, the mattress was quite hard. Overall, recommended!!!
Verified traveller
Stayed 1 night in Apr 2024
Verified
2/10 Terrible
LET'S GO TRAVEL
20 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Is not a good hotel Apartment to stay if you want to enjoy your stay dont stay at FULL HOUSE ApartHotel in Hanoi Center. Everything about them is nothing but thrash
LET'S GO TRAVEL
Stayed 8 nights in May 2024
Verified
2/10 Terrible
Donna
2 Apr 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This is a fraudulent listing
Donna
Stayed 2 nights in Mar 2024
Verified
2/10 Terrible
Alexandria
27 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
AVOID THIS HOTEL *** SCAM***
The pictures and description of the room we booked showed 2 rooms and a balcony with a city view. It was supposed to be an apartment. Its literally called FULLHOUSE ApartHotel. When we arrived, we had one room, no balcony and a view of a brick wall.
We only booked this property because the pictures boasted a pool and lounge area. Upon arrival, we were informed that those amenities don’t even exist at our hotel. There’s no pool or anything here. She claimed that the original hotel was struck by lightning and that she moved us to a new hotel without even informing us of that.
Also, when we arrived we were charged an additional $20 to get access to our room that was never even mentioned on Expedia. She said this was to pay for hotel maintenance and it varies based on room size. We got charged a random fee based on room size but received a smaller room. We had a long day and had no other choice so we paid the fee.
When we arrived they had us wait over an hour for us to be checked in and then blamed it on us. (Saying that her staff has been looking for us for an hour) when we were right at the entrance the entire time and sent her a picture of where we were standing.
You come on vacation to relax and have to deal with extra random charges (not noted on Expedia) only after you book, no refund policy and the owner trying to gaslight you over text the entire time (honestly re-reading the conversations is pretty comical)
Alexandria
Stayed 4 nights in Jun 2024
Verified
2/10 Terrible
Alexandria
11 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
AVOID THIS HOTEL *** SCAM***
The pictures and description of the room we booked showed 2 rooms and a balcony with a city view. It was supposed to be an apartment. Its literally called FULLHOUSE ApartHotel. When we arrived, we had one room, no balcony and a view of a brick wall.
We only booked this property because the pictures boasted a pool and lounge area. Upon arrival, we were informed that those amenities don’t even exist at our hotel. There’s no pool or anything here. She claimed that the original hotel was struck by lightning and that she moved us to a new hotel without even informing us of that.
Also, when we arrived we were charged an additional $20 to get access to our room that was never even mentioned on Expedia. She said this was to pay for hotel maintenance and it varies based on room size. We got charged a random fee based on room size but received a smaller room. We had a long day and had no other choice so we paid the fee.
When we arrived they had us wait over an hour for us to be checked in and then blamed it on us. (Saying that her staff has been looking for us for an hour) when we were right at the entrance the entire time and sent her a picture of where we were standing.
You come on vacation to relax and have to deal with extra random charges (not noted on Expedia) only after you book, no refund policy and the owner trying to gaslight you over text the entire time (honestly re-reading the conversations is pretty comical)
Alexandria
Stayed 4 nights in Jun 2024
Verified
2/10 Terrible
LET'S GO TRAVEL
19 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Is not a good hotel Apartment to stay if you want to enjoy your stay dont stay at FULL HOUSE ApartHotel in Hanoi Center. Everything about them is nothing but thrash
LET'S GO TRAVEL
Stayed 8 nights in May 2024
Verified
2/10 Terrible
Arlynn
15 Apr 2024
Disliked: Cleanliness, property conditions & facilities, communication