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The property itself was decent. The fact that nobody cared there was 15 or so early 20 year olds playing really ruff games in the pool for over three hours so much so our kids didn't feel safe in the pool with them. Was really disappinting. When we complained the organizes just shrugged us off.
Katrina
Stayed 1 night in Apr 2024
Response from Brian on 12 Apr 2024
Dear Katrina,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. Unfortunately, when our Manager on Duty went over, they didn't find anyone acting suspiciously near the pool area. However, Thank you for notifying us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Like: Location, transport connections, walkable neighborhood, friendly staff, luggage room, extra water for rooms, food delivered in the room, late check out allowed
Dislike: Nothing specific, overall it was good value for money
M Redwan Zinan
Stayed 2 nights in Apr 2024
Response from Brian on 12 Apr 2024
Dear M Redwan ZinanGreetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Nicolaas, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
6/10 Okay
Bonnie
9 Apr 2024
Disliked: Staff & service
Extra fees on bill, poorly explained by staff. Generally the staff were blase.
Bonnie
Stayed 2 nights in Apr 2024
Response from Brian on 10 Apr 2024
Dear Bonnie,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We are sorry to hear that you have questions about your bill. unfortunately, we do not see any extra fees, please note, that the Final billing you got was the accommodation plus taxes and you also added parking. Please do not hesitate to let us know if there is anything else we can assist you with in the future. Best regards,Brian Guest Services Manager
Dear Richard, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Good location for going downtown, to Granville. Staff was very pleasant. Neighborhood can be gritty.
Kevin
Stayed 2 nights in Mar 2024
Response from Brian on 5 Apr 2024
Dear Kevin,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
It is a convenient location because we have family within walking distance of the hotel and there are several good eating places in the area.
Calvin
Stayed 2 nights in Mar 2024
Response from Brian on 5 Apr 2024
Dear Calvin,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Elieen, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Patricia
Business traveller
31 Mar 2024
Liked: Cleanliness
Pleasant staff clean facility delicious restaurant😃
Patricia
Stayed 1 night in Mar 2024
Response from Brian on 2 Apr 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
2/10 Terrible
Charlotte
24 Mar 2024
Charlotte
Stayed 1 night in Mar 2024
Response from Brian on 2 Apr 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. Please do not hesitate to share tour feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Colin
23 Mar 2024
Colin
Stayed 2 nights in Mar 2024
Response from Brian on 15 Apr 2024
Dear Colin, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Erica
Travelled with family, Business traveller
20 Mar 2024
Large clean room. Everything went smoothly and effortlessly. Would stay again
Erica
Stayed 1 night in Mar 2024
Response from Brian on 21 Mar 2024
Dear Erica, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Tara,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
I enjoyed my stay. My only criticism could be the fact that as a transsexual and I was mis gendered. By the cleaning staff, not a big deal, but something that's some other people might have a real big problem with.
Georgie
Stayed 1 night in Mar 2024
Response from Brian on 13 Mar 2024
Dear Georgie,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
It is a perfect location to access most of not all of Vancouver and the airport. Also a nice clean hotel with very good staff support at check in, any issues and day to day service.
Nicholas
Stayed 7 nights in Feb 2024
Response from Brian on 11 Mar 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
The staff is very good and friendly. I would always go back again.
Henry
Stayed 1 night in Mar 2024
Response from Danny on 7 Mar 2024
Dear Henry,Greetings from the Holiday Inn Vancouver-Centre.Thank you for taking your time providing us with positive feedback. It was our pleasure having you here. We look forward to seeing you again.Best regards,Danny HuangDirector of Operations
8/10 Good
Irene
1 Mar 2024
Irene
Stayed 3 nights in Feb 2024
Response from Brian on 2 Apr 2024
Dear Valued Guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
It was within walking distance to Vancouver General Hospital which is what we needed.
Marnie
Stayed 1 night in Feb 2024
Response from Brian on 26 Feb 2024
Dear Marine,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
8/10 Good
russel
Travelled with family, Business traveller
15 Feb 2024
Liked: Property conditions & facilities
Clean, close to hospital and lots of restaurants in area
russel
Stayed 1 night in Feb 2024
Response from Brian on 26 Feb 2024
Dear Russel,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear KelseyGreetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Wayne,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Easy check in and out. Great location and friendly staff.
Kathleen
Stayed 2 nights in Feb 2024
Response from Brian on 12 Feb 2024
Dear Kathleen,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
The staff was very pleasant and helped make our stay very comfortable. Thank you.
Pamela
Stayed 4 nights in Jan 2024
Response from Brian on 7 Feb 2024
Dear Pamela,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
TANYA, NANAIMO
5 Feb 2024
TANYA
Stayed 1 night in Feb 2024
Response from Brian on 21 Mar 2024
Dear Tanya, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Jane
4 Feb 2024
Liked: Amenities
Great location!
Jane
Stayed 2 nights in Feb 2024
Response from Brian on 5 Feb 2024
Dear Jane,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
i was standing infront of the receptionist waiting to check in ,3 of them available to assist but nobody even ask me how they can help, no greetings, like i didnt exist so i need to step in. They are not friendly.
Sheryll
Stayed 1 night in Jan 2024
Response from Brian on 30 Jan 2024
Dear Sheryll, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay. your feedback is important to us. we are sorry for the confusion, we reviewed the check-in process. front desk agent assisted you immediately with no waiting time. should you have any concerns, please do to hesitate to speak to our Manager on duty during your stay. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Renea, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay. We look forward to seeing you again. Best regards,Brian Guest Services Manager
6/10 Okay
Lou
25 Jan 2024
Liked: Staff & service
Close to VGH
Lou
Stayed 3 nights in Jan 2024
Response from Brian on 26 Jan 2024
Dear Lou,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
It was nice to have a quiet place to sleep. Breakfast for early risers.
Jenny
Stayed 2 nights in Jan 2024
Response from Brian on 22 Jan 2024
Dear Jenny, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
6/10 Okay
Darren
Travelled with family
18 Jan 2024
Darren
Stayed 2 nights in Jan 2024
Response from Brian on 22 Jan 2024
Dear Darren,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear RachelGreetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Bobbi,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Jennifer,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Amy, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
6/10 Okay
Russell
Business traveller
13 Jan 2024
Liked: Cleanliness, staff & service
It was definitely decent on staffing and cleaning
Russell
Stayed 2 nights in Jan 2024
Response from Brian on 15 Jan 2024
Dear Russell, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
4/10 Poor
Jacqueline
12 Jan 2024
Jacqueline
Stayed 1 night in Jan 2024
Response from Brian on 15 Jan 2024
Dear Jacqueline,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Hope
Business traveller
12 Jan 2024
Liked: Amenities
Hope
Stayed 2 nights in Jan 2024
Response from Brian on 12 Jan 2024
Dear Hope,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Clean hotel, very convenient to walk to the hospital, lots of services within walking distance
Jodi
Stayed 5 nights in Dec 2023
Response from Brian on 12 Jan 2024
Dear Jodi, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your positive feedback. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Maggie,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear MacDonald, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Kenneth
4 Jan 2024
Kenneth
Stayed 3 nights in Jan 2024
Response from Brian on 26 Jan 2024
Dear Kenneth,Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Jacqueline
4 Jan 2024
Jacqueline
Stayed 1 night in Jan 2024
Response from Brian on 8 Jan 2024
Dear Jacqueline, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
8/10 Good
Lawrence
Business traveller
30 Dec 2023
Liked: Cleanliness, staff & service
Lawrence
Stayed 1 night in Dec 2023
Response from Brian on 2 Jan 2024
Dear Lawrence, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
Dear Ana, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager
10/10 Excellent
Jamie Elaine
28 Dec 2023
Jamie Elaine
Stayed 3 nights in Dec 2023
Response from Brian on 2 Jan 2024
Dear Jamie, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us. We look forward to seeing you again. Best regards,Brian Guest Services Manager