Our room was ready and front staff very helpful, the valet even pointed out a scratch on our rental before parking it that the rental company missed so we were able to call them rental service right away. Then we were asking for directions to walk downtown he went as far as to walk out to the road and show us the directions. Super close to down town beautiful walk. Check in and check out super fast. Great free breakfast too. Has a little supermarket right next to hotel with small kitchen that servers sandwiches and burgers closes at 8pm though. Great stay
The staff were friendly. They acknowledged guest with big smiles. Only down side is u can get warm chocolate chip cookies any time you ask from front desk. My wife had me go down to desk at 3am to get some. ;)
Staff was above expectations, even for an expensive hotel. Friendly, helpful and competent. Add the ambience of the old-time train lobby ambience, plus the location to our downtown event, and this was an excellent lodging experience.