Property entrance

Reviews of City Lake Hotel

3.5 out of 5
City Lake Hotel
Section 5 Chenggong Road, 462, Taipei, TPE

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 141 reviews" "
Rating 8 - Good. 75 out of 141 reviews" "
Rating 6 - Okay. 19 out of 141 reviews" "
Rating 4 - Poor. 6 out of 141 reviews" "
Rating 2 - Terrible. 2 out of 141 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Benedikt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and price are ok
Stayed 1 night in Sep 2017

10/10 Excellent

PK, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lake - well worth the stay
Friendly and attentive staff. Very quick to remedy concerns and help answer local questions. The bed was pretty firm, but not everyone likes really soft.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A no-frills, friendly hotel with nice staff.
The staff is very nice. The facilities are tired and need rejuvenation. Located 2 minutes walk from the subway to can connect you to large swaths of the city. Some good (though not fancy) eating places close by.

10/10 Excellent

William, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and convenient hotel
Always a great place to stay in Taipei. Convenient location with the metro next door, and Starbucks across the street.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Nothing to write about
This is a decent place to stay. Nothing special about it but no problems either. Decor is very neutral and rooms are plain and simple but clean. Its location is a bit off the beaten path but public transportation and subway are very accessible. If you are looking for something simple and clean where you can save a bit, it's a decent place.

6/10 Okay

Suchieh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Clean and Quiet hotel, next to a subway stop
I picked this hotel because it was close to my parents' condo, and it turned out pretty good. We stayed there for 5 nights. They thought about almost everything for our stay. - it was quiet and right next to a subway stop( MRT stop is what they call here) . - the rooms were actually larger than we thought. We tried their standard room and delux king room. Their photos on the web site didn't tell what the rooms really looked like. I think they could do a better job on that. - very decent breakfast: automatic coffee machine that makes fresh coffee from grinding whole beans to a fresh cup of cofee; cooks onsite to make fresh fried eggs to your selection, and very nice bread. - laundry room at the top of the building: they got washers and dryers in the hotel for people to do laundry for free, and they even provided free detergent (powder). - We found a ice cream place (Swensens) very close by to get our Ice cream fix :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WaiHong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip Stay
Stay here for 5 nights for a business trip at Nangang Software Park. Overall comment: Great but can be better. Breakfast varieties limited. Very near to train station.

6/10 Okay

MEI YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location of the hotel is downtown run too far. It was good and kind. However, to be considered for the position.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Pleasant and comfortable stay. Will stay at this hotel again

10/10 Excellent

Hsin, Culver City, CA. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay for travel Taipei.
It's a good to have an opportunity to try City Lake and have an excellent come out.

6/10 Okay

Victor YK, Hong Kong

Liked: Staff & service
ok for the price but room smelly and unstable wifi
Hotel is ok in the locality (Neihu area) as there are not too many choices. Hotel quite old and room smelly and I have to open the window to let fresh air in. Wifi not stable and not working even though hotel staff tried to reset many times.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Staff disorganized
Wife and I stayed two nights. I checked out to return home and wife stayed another day. Also asked for single room for three nights later in the week so she could travel south. Lady at front desk assured her the three nights were reserved. When my wife checked out the next day and asked about the room, she was told it was not available. Only a much larger and much more expensive room was available. Also the single room she stayed in was on the second floor, much street noise, and she did not feel safe because of windows which opened easily from a balcony which could be reached from the ground.

6/10 Okay

Mark, Mississauga

Convenient
Okay for short stay. Covenient to convention center and metro Breakfast can be improved. Eggs served cold.

6/10 Okay

MJS, Canada

okay - convenient location for convention centre
Located about 2 km from convention centre. About 35 minutes by metro to downtown. Metro stop about 2 minute walk. Room is okay. Free self serve laundry which helped on my trip. Understand why others have complained about the breakfast. For someone like me who just wants a bagel and coffee, it was fine Not likely to recommend but if you are on a budget then ...

10/10 Excellent

Wayne Johnson, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Hotel
The staff are well trained, breakfast is good and the food is good. The hotel is conveniently located to transportation and the staff are very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
An excellent hotel. Comfortable room, extremely helpful staff. Very handy for the metro. Only downside was the wifi access, which was painfully slow and very patchy. This really needs sorting out. Nevertheless, would definitely stay there again. Recommended.

6/10 Okay

zzy, Hong Kong

Liked: Cleanliness, room comfort
near subway station but way too far from Taipei
Reasonable local property, convenient for convention and business in the technical park. Breakfast not impressing.Good size room. Not value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business and personal trip.
Breakfast wasr fantastic. Close to transportation. Close to eveything and has a nice view.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Business

8/10 Good

AW, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Biz trip
Good hotel for business trip. Location is ok. The staffs are very well trained.

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Close to my relatives.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

alex, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taipei experience
I like the walk in the park nearby. Hotel is worth what you are paying for. Only problem was for me the residue of the smoke in the room.

10/10 Excellent

Mark, Kunming, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lake Hotel - Taipei
Very nice suite with more bathroom privacy than usually found in Asia. Confortable bed, huge TV, free laundry (with detergent), etc. Delicious breakfast with omlet, breads, and fruit. Very close to MRT line with convenient access to city attractions and airport.

6/10 Okay

Elizabeth, manila

Disliked: Cleanliness, staff & service, property conditions & facilities
I was bit disappointed with the on line booking, I told them I needed a twin bedroom and it was even confirmed at the counter but when I saw the room , it was a king sized bed, and I was told to add some more for the change of rooms.

8/10 Good

Ricky, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lake Hotel, Taipei - good value for money
Located in a quiet residential part of Taipei, City Lake offers very good value for money in terms of comfort and convenience. The breakfast is average but lunch and dinner offers basic meals at very affordable prices. The staff are friendly and helpful. There are eateries and restaurants in the surrounding area. Hotel is just a minute away from the MRT station which is very convenient. Unfortunately, it rained every day during my stay and I didn't had the chance to go to the Lake Part which is just a short distance away. Overall, I am satisfied with the hotel.

8/10 Good

T, Philadelphia

Liked: Cleanliness, staff & service
asian ruby hotel - HCMC

8/10 Good

Gheorghe, Cluj-Napoca ,Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NANCY, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
city lake hotel in taipei
Not a 5 stars hotel but friendly staffs, who always stands up once you approch them, lifts are fast and clean, no smell, We stay in Deluxe suite with Breakfast- a medium size room with a very comfortable bed (queen), is a very quite room for people who love quite, how loud you talk in the room will not disturb the next door and so does your neighbour room to you, room with desktop for those who need to work or report.but speed not fast. bathroom room is big with tub. A very class and nice place to stay . breakfast is the same thru out the 3 days stays, it will value added if they can change their breakfast items daily but still the food are ok. they should cater for those who wish to stay for long term, Hotel.com. don and hotel also had not special price for those who wish to stay for months, what a waste....

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Laurent, Crawley, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Was in Taipei for a 2 week business trip and chose this hotel for its location (3 stops away from Taipei Exhibition Centre in Nangang, close to my work place there). This was my second time in this hotel. The staff were fantastic, always smiling and trying to help. They even let me cook in their kitchen once so I could bake a cake for work colleagues. I even made friends with staff and manager. Next time I go to Taipei, this will me my hotel of choice.

2/10 Terrible

Carol, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lake Hotel Taipei
The service at this hotel was excellent, reception staff very friendly and most helpful. The room we stayed in was quite large and well equipped. Breakfast was also an unexpected delight! Disappointingly it was wet and we were unable to fully explore the attractions in the area. Though a little out of Central Taipei the transport system is good and having the train station at the doorstep makes this Hotel an excellent choice. Would have liked more time to explore the area and would suggest a two night stay, rather than an overnight stop-over enroute to Australia as we did.

10/10 Excellent

e, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Friendly Hotel
I went to Taiwan about a month ago and I stayed at City Lake Hotel. It is about 45 to an hour drive from Taoyuan Int'l Airport. $1300-1400 (TWD) or about $40.00 US dlrs. for the transportation (either taxi or hotel shuttle). The Hotel was near the Metro train it is accessible to any tourist spots you want to visit. Convenient stores were almost around the hotel (hotel food was a little bit expensive). Staffs were very friendly and helpful. The only thing that I don't like about was the breakfast buffet (some food are cold) and they don't have a bell hoppers to help you with the luggage. I have to dragged mine all the way up to my room. But other than that, I really enjoyed my stay. If you're looking for affordable hotel, I recommend City Lake Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lake Hotel
An excellent hotel located in a commercial and residential area. Very easy to commute to all of Taipei with a MRT station just a few steps away from the hotel. The staff spoke English and were extremely helpful and went out of their way to make my stay comfortable. As an example, they offered to fix a special breakfast for me since I had an early morning flight. I will definately stay at City Lake Hotel on my next visit to Taipei.

8/10 Good

Byungsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Ling-Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦
房間很大、很舒適、交通相當方便!自助式早餐也非常的豐盛,我們很喜歡!
Stayed 1 night in Jan 2018

4/10 Poor

Juihung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

媽媽住的, 臺中

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極推薦的四星飯店
很好
Stayed 1 night in Dec 2017
親愛的貴賓,您好: 非常感謝您選擇入住台北麗湖飯店。您的支持與肯定是全體員工持續前進的動力,衷心期待您再度蒞臨本飯店,給予我們為您服務的機會。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しいホテルではありませんが、MRTの駅からも近く、部屋も広く設備も整っており、快適に過ごす事ができました。
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適整潔的好飯店
櫃檯以及服務人員都很親切,房間空間也夠大舒適,周圍吃的也很方便,離捷運站也很近喔~早餐種類也多樣化,服務人員補菜的速度也很快喔!!不管是喜歡中式或者西式都可以選擇唷!!
Stayed 1 night in Nov 2017
Response from 訂房組 on 24 Dec 2017
Dear Crystal: 非常感謝您在台北之行選擇入住麗湖飯店, 也誠心感謝您撥冗分享您的住宿體驗。 我們很高興聽到您在飯店餐飲及服務上給予肯定,希望還有機會再為您服務,並竭誠期待您的再次蒞臨!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Yen-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

rachel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Shengte

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Linus, Tainan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No WiFi available in the room
No WiFi available in the room. Only internet cable! Who use internet cable now??
Stayed 1 night in Nov 2017

6/10 Okay

TSUNGHSIEN

Liked: Cleanliness, staff & service
硬體設施需要提升一些項目
桌子旁邊插電孔非常容易鬆脫,筆電和手機不易充電,wifi速度有點慢,其餘還不錯
Stayed 2 nights in Oct 2017
親愛的貴賓,您好: 非常感謝您選擇麗湖飯店,並且撥空與我們分享您的住宿體驗。 此次入住有許多需要改進之處,日後我們會多加留意及謝謝您寶貴的建議。 再次感謝您的光臨與指導,並期望在不久的將來能夠有為您服務之機會。