The hotel is in a great position. Check in was hassle free and the accommodation exceeded our expectation. The staff were fantastic, friendly and attentive. We only had a short stay but are already making plans to return to Prague. We would not stay anywhere else!
Very nice hotel. Staff were friendly and helpful. Bedroom comfortable and clean. The breakfast was more than sufficient, with cereal, pastries and cooked breakfast available, and service was very efficient. I had room service for dinner which was delivered quickly and was quite tasty. I used the pool facilities which was lovely but there is an extra charge for this and you do need to check opening times as it is open to non-hotel residents. The hotel is in a good location near to the Metro station and opposite a large shopping arcade which includes a supermarket.
We were on the 21st floor with a view of Prague that was "to die for!" Wow! Due to booking issues, we were upgraded to a big 2 room suite with huge windows in each room. We've never stayed in a hotel room with one-and-a-half baths! The rooms were huge and clean, the full bathroom was spacious, and the bed was quite comfortable. All staff we encountered were friendly and helpful. The included breakfast was fabulous. There was every kind of breakfast food you could possibly think of, and we were never rushed during breakfast. There are two full service dinner restaurants in the hotel. We dined in both and both were very good. Although the hotel is located apart from the main sections of Prague, there is both a Metro stop and a stop for the Hop-On-Hop-Off bus right across from the hotel entrance. Access to Prague is easy-peasy. And Prague is just breathtaking! We would stay at this hotel again in a heart-beat!