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Reviews of BaanNueng at Kata

3 out of 5
BaanNueng at Kata
4 KET KWAN ROAD KATA BEACH MUANG, Karon, Phuket (province)

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 118 reviews" "
Rating 8 - Good. 44 out of 118 reviews" "
Rating 6 - Okay. 30 out of 118 reviews" "
Rating 4 - Poor. 8 out of 118 reviews" "
Rating 2 - Terrible. 8 out of 118 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

4.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Fer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reserven
Las de recepción se equivocaron y le dieron mi cuarto a alguien más entonces no tenía donde dormir, me mandaron a un hotel en otra playa más lejos y en la carretera donde solo se escuchaba el ruido! Fue lo peor , necesito que me regresen el dinero ya que no fue por lo que pagué
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It looks so abandoned. All the furniture are old and poorly maintained. Our room’s door lock was broken and they couldn’t fix it, so they offered another room without hot water in the shower. It doesn’t look a hotel but a familiar business. The breakfast isn’t bad as the place and the location is good.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The place is so old nothing works. The pool is not clean,they keep trying to fix it but all the time I was there I would not have gone into the pool. The water sometimes does not work, then there have to get it running again. The restaurant is full of mossies. The people try to help but they get no help from the owners. Would not go back there.
Stayed 24 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff and breakfast was adequate. Pool was under repair. Felt the should have offered me a discount for that
Stayed 4 nights in Nov 2019

6/10 Okay

Jeanette

Disliked: Staff & service, property conditions & facilities, room comfort
Check in- did not speak English. Couldn’t find my reservation. Then found it after scrolling through piles of paper. WiFi- the worst I have ever used. You couldn’t even do a google search without it stopping the search. There is NO WiFi in rooms either. You have to go to the front of the hotel and sit outside to try and get WiFi Property- I don’t think the owner has updated it in many years and I don’t think he or she cares. Many bricks on path are broken. Room shower had broken tiles in the bottom and the water pressure was minimal as was the inconsistent water pressure. Bed was hard. If you’re okay with minimalist things then this place is probably alright for you, but with the numerous other options in Kata/Karon I would suggest paying a little more to get basic amenities
Stayed 3 nights in Dec 2018

4/10 Poor

Ashley, Seattle

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Location is good. Bed was so hard my back hurt the whole week. I had to fold my doona up and sleep on it to get some relief. They wouldnt give me another doona. There was little running water at sink tap. Water was cold and they informed me that the pump was broken and not getting fixed. Could hardly wash my hair. Staff were not as friendly as normal in Thailand. Not many smiles here. Would not go back even though the place was quiet and small. Such a shame but had a good time nevertheless.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Jenelle

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and value for money.
Great location, surrounded by laundry, restaurants and bike rentals. Within 10 min walking distance to Kata beach. Very clean and spacious rooms. Awesome pool. Great value for money. Only issue was with front desk staff when trying to book taxi to airport, taxi was booked for the wrong time and they charged us more than the originally quoted price.
Stayed 2 nights in Jun 2018

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great stuffs, Very clean ancomforta
Stayed 2 nights in Jun 2018

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean ,neat hotel.
Just stayed on night as I have stayed here before and will stay here again..
Stayed 1 night in May 2018

4/10 Poor

Ian, Heron Island

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I hate leaving bad reviews...
So I'll just list some pros and cons Pros Comfy bed OK pool facilities Location Cons Hotel overbooked on arrival Bumped to inferior hotel, no refund Customers treated like an inconvenience No internet over the entire stay (6 days) No assistance with internet No early check-out when requested by Expedia You make up your own mind
Stayed 5 nights in Feb 2018

8/10 Good

Anton, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a quite place
The bungalow was new and very nice with a great bathroom. Very quite location (rather far from the beach, though - 15 mins by foot), decent amount of plants around the place. Good internet connection and speed all around the place, including the pool and reception. Minimart and a lot of restaurants around. The breakfast choices were not so many. It would have been wonderful to have also a nice breakfast in the big dining hall.

10/10 Excellent

Holly, England

Liked: Cleanliness, staff & service, property conditions & facilities
Great hidden gem
Great place to stay to explore the southern part of phuket from or further if u fancy travelling. The people that run this place were SO friendly and let us extend our stay easily. Also helped us hire a bike. The pool isfab gorgeous suntrap. Close to the beach and crntral to all restaurants and shops

8/10 Good

Barry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money..
Convenient location and staff are friendly.. Rooms are neat and tidy and hotel is only a 10 min walk to the beach..

6/10 Okay

Jurgis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth 3 stars
bed was VERY hard, dirty bed sheets and towels... hotel not worth 3 stars. staff couldn't even print boarding passes saying there in not much ink left in the printer..

6/10 Okay

Verified traveller

6/10 Okay

Sara, Wilmington

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good little hotel
Our stay here was good. The first few nights we were in the standard room and then upgraded to the superior rooms. The only real difference was that the bathroom was nicer- and less road noise. The wifi was OK, not a lot of hot water. And in the more expensive room we only had one outlet which was inconveniently placed. The more expensive rooms are probably not worth the extra cost. The location is great between kata and Karon beaches neither are a far walk. Great restaurants on the street and nearby. Didn't have a problem with drivers getting lost finding our place. Overall a comfortable stay but probably over priced. Though phuket is one of the more expansive places in Thailand so it may be up to par.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel a little off the main street
This was a nice and clean hotel away from the craziness of the main street, but it does take about 15 minutes to get to the beach from here. Our room was facing the parking lot which is generally quiet except every night between 10pm and midnight when some kind of a pump truck parks right outside the window and stays there pumping loudly for about 20 minutes - not good if you're a light sleeper. The staff were very polite and helpful.

8/10 Good

Ces, U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, price, and amenities
Rating keeping in mind the price. PROS: - Location, 10 min walk to everywere. On site tour agency, bike rentals and taxi service - Staff, great and happy people ready to acomodate any needs. - Rooms, clean, confortable, spacious. - Common areas, clean, new equipement, nice and clean pool CONS - Constuction going on, hope they are done wih that when I come back.
Pool area
Room 1
Bathroom
Room 2

2/10 Terrible

Marten, Estonia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Perfect rooms and location, but
But very poor service and conditions. We had been there for 6 days and 3 of them was occasionly no water, electricity (AC) and of course wifi. Any refunds by hotel was forbidden. Its so cool if you come from beach and you want to have shower, but instead of that you have 37c degrees in your room and no water. If you can accept this, the hotel is great, new and quite clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff in a pleasant environment
As it was low season, the hotel was under renovation, so just a bit noisy in the morning; but once they will be done, the place will be even nicer and the staff most probably still great and welcoming. Nice little pool area!

8/10 Good

Sande, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, dirty pool
Our stay was generally good. The traffic noise might disturb if your room faces to the street. The swimming pool was dirty so we were a bit disappointed that we couldn't swim =( Otherwise everything was good and the room was clean and in good condition. Would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good return visit
Easy check in - nice to be remembered as returning guests. Quiet small pool with children's section. Good free wifi service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We regularly stay here during low season, as is great value off peak. The staff were friendly, the pool area was quiet & the room was clean on arrival. Disappointingly on the penultimate day, our room wasn't cleaned, towels changed or water restocked but besides this, we had a perfect stay.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
good value for the price
The hotel hospitality is great during my stay. During check-in they greeted me at the street when i arrived around 3am in the morning and offered me a wet towelet and mango juice. It was a nice touch. Outside atmosphere is nice. One issue i had with the room i stayed is the sink faucet head was too close to the edge so i could barely get my hands underneath where the water flowed. Air-con worked fine. Bed comfort was satisfying. Overall good value for the price.

8/10 Good

Michael, Various, Germany/Dubai/Qatar

Liked: Cleanliness, staff & service, property conditions & facilities
Not ideal for families but me and my son loved it.
It's a great place. The staff are so helpful, we (me and my son, 11) were there for some 16 nights, never a problem. The rooms are cleaned and tidied (son is 11), the beds are a bit hard, but hey, I like that. Was a bit surprised that when I was checking out I was charged 100Bht cos I had a spot of blood on a sheet (shaving). Wasn't too happy about that but hey ho. Bottom line is, the food is great, the beer is cheap, it's relaxing, the pool is fine. I'd recommend the place. We enjoyed it. Aircon works brilliantly too. If you're travelling in next few months (This is August 2012), the there is a bit of renovation work on some of the bungalows. It didn't bother us at all, but some picky people might complain. Overall, highly recommended. And the Tom Yum Soup is amazing! Thanks guys.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no water the two last days, and we did not get any information about when the water would return. The pool was dirty and the food menu was very confusing. Close to Kata road, wich was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The Kata Orient House
A functional hotel. If you go out all day, this is value for money. Good - Close location to Kata beach, many restaurants, message place in walking distance, beautiful pool, helpful staffs, clean room Bad - make sure you request a quiet room as one side is close to bars which play music till 2-3am! We could not sleep on 1st night and have to ask to change room. To their credit , we were offered a quiet deluxe room without extra charge for the remaining of the stay. The bed is hard!. We did not have problem sleeping because we were dead tired, but I can imagine foreigners who used to soft bed will have problem with this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Good location close to walking distance for the village and beach but far enough for a little quiet. Free wifi excellent. Good breakfast. Pool is clean.

6/10 Okay

Henrik, China

Liked: Cleanliness, staff & service
Good hotel
All in all a nice small hotel wich we can recormment if you are looking for a bugdet priced hotel with good service. Only problem is that you need a motor bike as the beach is over 1 km away and not 300 m as it says in the brochure.

10/10 Excellent

John, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean and great value
Kevyn, the English-speaking manager (10 years in Australia) was the epitomy of service. Nothing was too much trouble, phone access, internet, security access (there are no room safes or telephones). I stayed at the Orient on two separate occasions in different rooms which were simple, clean and functional. Also very good range of TV channels was available. Not near the beach but I didn't come here to fry. The hotel has a very pleasant swimming pool which was great to use because there were not many guests when I was there. Included breakfast was simple but you could order more from a reasonable and comprehensive menu.

6/10 Okay

C, London

Disliked: Room comfort
Quiet hotel, nice pool, though nothing special
Our room was basic but was comfortable enough for the price. The swimming pool was the strong point of the hotel and was great in the heat of the day. The breakfast was quite disappointing including a few ants on the fruit.

10/10 Excellent

Matt, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for what it is, would definatally stay here again!
Although this is quite basic it is incredably good value. Rooms are clean and tidy on arrival, and are serviced every day. Each room is equipt with a tv, both a fan and AC, an on suite and mini bar (with plenty of room for your own bits and bobs). Rooms are also very private with plenty of space so you could happily stay for a week or two. We had only planned to stay a night but stayed for 4 instead before moving on. This is not a 5 star hotel so please do not expect one, rather it is a very well maintained guesthouse with a pool and resteraunt/bar. It is also about 10-15 min walk from the beach (go left at the end of the road not right, as it will take you longer) There are plenty of bars and shops around you with 7/11 directly opposite. Although these do not disturb your nights sleep as the rooms are set back from the road.

8/10 Good

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet relaxing holiday
The small hotel size and its location was ideal for me. It ensured I got a good nights sleep each night and virtually gave me access to a private pool of my own. I found the management and all staff extremely helpful and willing to do all they could to ensure my stay was enjoyable. All staff greeted me in a warm and friendly manner which I appreciated. At no time was I subjected to offers of trips / taxis / services by staff which I appreciated. The dining facilities were adequate and access to internet available free of charge. The hotel grounds and gardens were well maintained and this provided a relaxed environment to enjoy. I would stay again at this hotel as I believe it offers excellent value for a quiet stay in Phuket.

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

4/10 Poor

Helle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
en ferie vi havde glædet os til, men stor skuffels
. Beskidt pool, Lovede hver dag den blev renset, men de 3 uger vi var der, skete der intet, ejeren sagde de ville ikke betale for det.ingen varm vand, farlig terrasse brædder rådden og i stykker,badeværelse dør kan ikke lukke 30 cm åben, i perioder ingen vand på værelset. Har skrevet mail til jer mens vi var der, men fik desværre ingen svar. Hvis forholdene var som beskrevet er det et Ok hotel.
Badeværelse dør kunne ikke lukke mere.
Beskidt pool.
Terrasse
Terrasse
Stayed 18 nights in Nov 2019

8/10 Good

Per Øivind

Liked: Room comfort
Stayed 7 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Vol dans la chambre, personnel pas accueillant, piscine insalubre, poubelles pas renouvelées régulièrement et attaquées par des rats, terrasses autour des chambres délabrées, 2 jours sans eau donc impossible de prendre une douche, moisissure dans la salle de bain, coffre-fort pas fixé, pas de wifi télévision en panne.....
Stayed 11 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 24 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に鍵がかかりませんでした。部屋に泥棒が入り現金などが盗まれました。 　現地の人に確認しましたが、ホテル側はセキュリティーの甘さに対して改善することなく放置しているようです。 　ここでの滞在は全くオススメしません。
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
立地良くコスパは良い。鍵が壊れていた。友人の部屋も鍵が壊れていて、現金が盗まれた。プールが滞在中ずっと使えなかった。スタッフにあいさつしても返ってこない。シャワーが水しか出ない部屋がある。
Stayed 5 nights in Nov 2019

6/10 Okay

Katy, Bordeaux

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Le personnel est très serviable le jardin est magnifique L hôtel est très bien placé dans la rue où il y a tous les massages pas trop bruyant et pas trop loin de la plage en Scoot Par contre la piscine ne fonctionne pas carreaux cassés et eau verte puis à la fin du séjour plus d eau du tout Donc impossible de profiter de la piscine pendant tout notre séjour Les 2 ers jours pas d eau chaude dans la chambre Pas de wi fi dans les chambres seulement dans les parties communes au restaurant qui est à au moins à 60 mètres
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Jul 2019

6/10 Okay

Adrian, polska

Liked: Staff & service, room comfort
Bylo ok
Obiekt ma potencjal ale jest troche zaniedbany....ladne klimatyczne pokoje(my mielismy pokoj z widokiem na basen....nie oplaca sie doplacac)zniszczony basen niezachecajacy do uzywania.zniszczone tarasy przy domkach niebezpiecznie do chodzenia....obiekt w dobre okolice 10 min do plaza duzo wszystkiego na okolo.miejsce klimatyczne z duzym minusem
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Ani, Stuttgart

Disliked: Staff & service
Von Freundlickeit des Petsonals fehlte jede Spur. Das Badregal wurde während meines 9tägigen trotz mehrfachen Ansprechens nicht repariert. Die Klimaanlage im Zimmer funktioniert nur wenn die Schlüsselkarte eingesteckt wird, d.h. es hat abends um die 35-37 Grad wenn man zurückkommt. Im Pool lösten sich mehrere Platten ab, die Möbel und v.a. Schirme sind sehr verbraucht, sowie die Terrassen.
Stayed 9 nights in Oct 2018