The hotel is located on a hill and therefore it has amazing views of the sea and beach from the rooms as well as from the pool, lounge, lobby et.
The staff were very friendly, the food and drinks were great.
The rooms were very nice with comfortable beds. the staff put small notes on the bed each time they made up the room which I thought was a nice touch.
My GF and me were sad to leave at the end of our trip.
decided to pick The Senses after reading many positive reviews about it.
location was slightly further from the beach than other seaside hotels, and it was also located on a slight hill. we didn't have any problems climbing up the slope, but if you have elderly or children with you, you can always opt to take the shuttle. shuttle tuktuk was provided to patong beach and jungceylon mall (and back to the hotel) almost every hour (except during lunchtime and dinner time), and you had to book for the shuttle beforehand.
staff was polite, friendly and definitely made us feel welcome. the concierge also sent us to the bottom of the hill on our last day because we had to wait for our airport shuttle there. definitely a nice gesture and we really appreciate it!
room was big and spacious, there was even a balcony with a couch! the rooms were cleaned everyday and essentials were always topped up. the pool was also beautiful :) we also used the fitness centre and while it is not big and it doesn't boast many equipments, it's definitely sufficient for you to sneak a workout in.
breakfast provided was also amazing, so please opt for that if you can! no worries for Muslim guests because they had a majority of chicken/fish/beef and the pork corner was separated :)
had such a good time in this resort, and I will definitely recommend this place to friends and family!!
Food is excellent but you want to change to try other restaurants in town. The problem is that the hotel staff is not helping the customers to get the reasonable charged taxi ride at all. It's quite difficult to get around if you want to visit the town 10mins nearby which is big minus, when the taxi mafia around the hotel tried to rip you off with 800 BHT per trip to the town.
Quiet season so hotel not overrun with guests. Gave me an unasked for upgrade to their best pool access room which was wonderful. 7 pools in complex so even if full would be plenty of room. Well maintained and clean. Staff friendly and helpful. Very quiet and peaceful resort.
About 15 minutes walk to Kata Beach but no hills I had a scooter so no problem.
The breakfast was adequate. Free in room WiFi excellent but not available in public areas.
Do not arrive early as you will not be able to check in before 2 pm.
I have stayed in many Ramada hotels around the world this is the worse run Ramada i have stayed at
even tho my reservation stated that internet was included in the rate i had to pay 2000.00 bart a weeks internet
thats around 60.00 Australian dollars close to what i pay for 3 months at home. Also only one devise can use the internet with the code if i payed another 2000 bart i would been allowed 2 devices my mobil and my laptop.
However i did bring this to the hotels attention and the hotel manager who kind of said he was working on it etc etc told me that i was staying in a room that does not provide free internet i then took my laptop to reception and showed him and his staff his own website thats stated the hotel offers free wifi to all rooms he told me it was a mistake however seeing i was staying in the hotel for 2 weeks he would offer me one weeks free internt .He should of refunded my money rather than give me free internet axcess for a week.he did send me a letter to appolgise for the inconvience and a fruit platter ( very nice ) but I see they are still advertising free internet in all rooms . Most good hotels internet is free i class the Ramada as a good chain of hotels .Nice hotel needs to stop ripping people of with the ad on costs .It's a 4 star hotel people pay good money already to stay here without being stung again and again.
colin from Sydney Australia
Ramada Phuket South Sea is a beach front property resort located in Karon Beach Bay area one of the most tranquil beaches in …More
When I feedback to courter my room door closer ask them come to open. The staff asking me waiting at the room them will be coming open. I wait so long time also nobody come to open I so angry go to courter asking again. The service too bad...
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