"Great location. Off the main road, so nice & quiet"
We organised airport transfer through the hotel which was a really good idea. On arrival we were looked after very well. Hotel staff were extemely friendly and accommodating. We stayed in the Club wing for over 18's and this was very quiet and relaxing.
They welcomed us with a drink and cool towel, the room was amazing! And the balcony was huge.
The pool was also very big and had a beautiful view with a pool bar, it was close to everything and free shuttle buses to the beach and back :)
I knew this hotel from a few years back, living in Phuket. The location is perfect as far as I am concerned. It's not too far from the airport, it's within the lovely grounds of Laguna, it's on a pristine beach and there are lots of facilities in the area. I can't stand the squalor of Patong - so it was great.
We had a "family room". Fitting 4 people in a room was a tough call but we were on a budget. We had a daybed made up for one child and a rollaway bed for the other. Perfectly fine as were hardly ever in the room. The bathroom was nice and everything worked. Rooms were very clean. We also had a great outdoor patio.
The swimming pool was great, especially with the slide. The service was great. My daughter loved the kids club although the room was a little underwhelming. Loved the baby elephant visiting each day and the breakfast buffet was wonderful.
Food is excellent but you want to change to try other restaurants in town. The problem is that the hotel staff is not helping the customers to get the reasonable charged taxi ride at all. It's quite difficult to get around if you want to visit the town 10mins nearby which is big minus, when the taxi mafia around the hotel tried to rip you off with 800 BHT per trip to the town.
Quiet season so hotel not overrun with guests. Gave me an unasked for upgrade to their best pool access room which was wonderful. 7 pools in complex so even if full would be plenty of room. Well maintained and clean. Staff friendly and helpful. Very quiet and peaceful resort.
About 15 minutes walk to Kata Beach but no hills I had a scooter so no problem.
The breakfast was adequate. Free in room WiFi excellent but not available in public areas.
Do not arrive early as you will not be able to check in before 2 pm.
My family and I spent 2 weeks at this resort and loved every minute of it. The rooms are extremely spacious and comfortable. The staff were friendly and very accommodating. The free shuttle bus is a bonus as you can explore the immediate areas around the resort. The only suggestion I would make is to have more of a variety at breakfast.
Great location (2 min walk to the beach and 5 min walk to Bangla Rd), modern and very clean rooms, excellent service, and affordable! The staff was extremely helpful and kind. I highly recommend this place to anyone staying in Patong Beach!
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.