Manises Hotels

This was supposed to be just a cheap overnight stay, close to the airport so that I could drop off the hire car the night before and get up very early next morning for our flight without having to bother checking in the hire car. What can I say, this hotel far exceeded our expectations and the staff were outstanding. I dropped the wife and bags at the hotel and asked the receptionist the best way back from the aiport as I hadn't realised there would be a 4 lane motorway in the way. No problem 'drop the car off and we will send the courtesy bus to bring you back' They also arranged for the bus to drop us off at 6.00am the next morning. This wasn't a service we had pre booked or assumed and was totally unexpected but very much appreciated.

The hotel was very clean. The staff was very helpful and friendly.

I was due to stop in this hotel on the 11th February and had my Expedia confirmation that I was booked in, having travelled to Valencia on business and arriving at the IBIS hotel I found that in fact Expedia had not made my booking (despite my account giving my a confirmation). Unfortunately this and seemingly every other hotel in Valencia was fully booked due to a large exhibition. When calling Expedia the person I spoke to offered no assistance at all other than reassuring me that I would get a full refund (although he could not answer my question as to how that will help me this night where I have nowhere to stay). I did not make it into the hotel room, however the two girls who were working on reception could not have helped more. In addition to contacting Expedia themselves they also spent the best part of an hour ringing round different hotels trying to find a spare room. They even made me a cup of coffee :) I want to say thank you again to these two girls (unfortunately I did not get their names) as if it wasn't for them I would have been homeless (as Expedia did nothing to help!).