Manises Hotels

We had picked a car hire from a company virtually next door so it was only a short journey. The hotel was spotless and the staff most helpful. The food was of good quality for standard hotel fare. If we were travelling to/from Valencia we would stay there again without hesitation.

After driving from Barcelona this hotel was perfect, having parking just behind it (6EUR/day) and being just outside Valencia. Although the hotel was directly opposite the metro station, and it only took around 20 mins into the centre of town. Staff were very helpful and friendly, rooms were clean and the hotel is really modern. Everything you need for a budget but excellent stay, couldn't fault the place at all!

I was due to stop in this hotel on the 11th February and had my Expedia confirmation that I was booked in, having travelled to Valencia on business and arriving at the IBIS hotel I found that in fact Expedia had not made my booking (despite my account giving my a confirmation). Unfortunately this and seemingly every other hotel in Valencia was fully booked due to a large exhibition. When calling Expedia the person I spoke to offered no assistance at all other than reassuring me that I would get a full refund (although he could not answer my question as to how that will help me this night where I have nowhere to stay). I did not make it into the hotel room, however the two girls who were working on reception could not have helped more. In addition to contacting Expedia themselves they also spent the best part of an hour ringing round different hotels trying to find a spare room. They even made me a cup of coffee :) I want to say thank you again to these two girls (unfortunately I did not get their names) as if it wasn't for them I would have been homeless (as Expedia did nothing to help!).