2 bars/lounges, wine bar

Reviews of Apex Temple Court Hotel

4 out of 5
Apex Temple Court Hotel
1-2 Serjeants Inn, Fleet Street, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1039 out of 1357 reviews" "
Rating 8 - Good. 237 out of 1357 reviews" "
Rating 6 - Okay. 48 out of 1357 reviews" "
Rating 4 - Poor. 16 out of 1357 reviews" "
Rating 2 - Terrible. 17 out of 1357 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location. Rooms are amazing
Stayed 2 nights in May 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean with a cute rubber duck. Perfect for my short stay!
Stayed 2 nights in May 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Amenities
The room was perfect, and Vladimir attended to our every need to make it a wonderful stay. Love London! Will definitely be back again soon.
Stayed 2 nights in May 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport qualité prix c'était parfait, les chambres sont grande et fait partie du programme VIP d'Expedia. Je recommande les lits sont super confortables. C'est très central, on venait de Gatwick airport il y a une ligne de train direct à 5 min à pied.

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 25 May 2024
Dear Alastair,Thank you for your excellent 5-star review about the Apex Temple Court Hotel.Your satisfaction is our top priority and we are delighted to know that we were able to meet your expectations. Your positive feedback is a testament to our continuous efforts to provide the best service and facilities to our guests.We look forward to welcoming you back for another stay in the future.Best regards,Thank you for your excellent 5-star review about the Apex Temple Court Hotel.Your satisfaction is our top priority and we are delighted to know that we were able to meet your expectations. Your positive feedback is a testament to our continuous efforts to provide the best service and facilities to our guests.We look forward to welcoming you back for another stay in the future.Best regards,Vladimir DudaklievNight Manager

10/10 Excellent

Ryan, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Previous reviews did not disappoint this property. Definitely would stay again on next return trip to London. Everything was within manageable walking distance including the underground.
Stayed 3 nights in May 2024
Response from Hinnan on 23 May 2024
Dear Ryan,It’s a pleasure to read such a positive review! We are delighted to know that our property lived up to the expectations set by previous reviews and that you would consider us for your next trip to London.We take pride in our location and are glad you found it convenient for accessing the underground and exploring the city. Your feedback is greatly appreciated, and we eagerly await the opportunity to welcome you back in the future.Warm wishes, Hinnan Night Manager

10/10 Excellent

Mirza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very central.
Stayed 3 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 25 May 2024
Dear Mirza,Thank you for your excellent rating and review about Apex Temple Court Hotel.Your feedback about our central location is much appreciated. We strive to provide our guests with the best service and facilities, and your rating of 5 out of 5 tells us that we are on the right track.Thank you for choosing to stay with us. We look forward to welcoming you back in the future.Best regards, Vladimir DudaklievNight Manager

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in central London and is an easy walk to most of the attractions we wanted to see there. There many restaurants close bye and hotel has also great restaurant and bar that guests can use during their stay in the hotel. Staff are very helpful and rooms are great. We had no issues.
Stayed 3 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 25 May 2024
Dear Brad,Thank you for your top review about Apex Temple Court Hotel. We are thrilled to know that you had a great experience during your stay with us.We are glad that our central location made it easy for you to explore London and its attractions. It’s great to know that you found our proximity to various restaurants convenient, and that you enjoyed our Chambers Restaurant and Bar.Your kind words about our helpful staff and comfortable rooms are much appreciated. We strive to provide our guests with the best service and facilities, and we are pleased to read that we met your expectations.Thank you for choosing to stay with us. We look forward to welcoming you back in the future.Best regards, Vladimir DudaklievNight Manager

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property and service staff were excellent. Unfortunately even after providing my credit card at check-in I was not allowed to charge to my room (very annoying). Also the HVAC in the room was pre set not to go below 24C and the room fan did not operate consistently for the week which I believe was an electrical wiring issue. The hotel was Good but not Excellent.
Stayed 6 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Ron,Thank you for your kind words about our property and service staff. We strive to provide an excellent experience, and we’re delighted to hear that you found our team to be exceptional.We apologize for the inconvenience you experienced regarding the room charges and A/C. It is our standard procedure to allow room charges when we take authorization at check-in which is different from the payment for the room, and we regret any misunderstanding that occurred in this process.Regarding the A/C settings and operation, we take your comfort seriously and have alerted our maintenance team to investigate the issue and ensure all systems function correctly for a consistent and pleasant room environment.Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to host you again and provide an experience that not only meets but exceeds your expectations.Warm regards,Vladimir Dudakliev Night Manager

10/10 Excellent

Kwan Hon Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, spacious room, good location
Stayed 3 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Kwan Hon Vincent,We are delighted to receive your excellent rating and are thrilled to know that you had a wonderful stay with us. It’s fantastic to hear that you found the room spacious and our location convenient for your needs.Thank you for choosing to stay at Apex Temple Court Hotel and for taking the time to share your experience.We look forward to welcoming you back in the near future for another great stay.Warm regards, Vladimir DudaklievNight Manager

6/10 Okay

Anne

Business traveller
Liked: Cleanliness, staff & service
The room was very tiny (room 245) and it was very warm. Much warmer than the lobby area and the temp would not change. Just expect more for a pricey hotel like this.
Stayed 4 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Anne,We appreciate you taking the time to provide feedback on your stay at Apex Temple Court Hotel. We are sorry to hear that the room did not meet your expectations in terms of space and temperature control.We understand that comfort is paramount. Please be assured that we take your concerns seriously and will conduct a thorough review of the temperature control systems to ensure they are functioning properly.We are committed to providing an exceptional experience for all our guests, and we will use your comments as an opportunity to improve. We hope to have the chance to welcome you back in the future and provide a stay that fully meets your expectations for comfort and luxury.Kind regards,Vladimir DudaklievNight Manager

2/10 Terrible

ELKIN

Travelled with family, Business traveller
Liked: Property conditions & facilities
There was a problem as my wife lost property, a gold chain, and I left in the room a wallet with a credit card and someone tried to buy something online but fortunately the transactions was denied by my bank
Stayed 4 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 25 May 2024
Dear Elkin,Thank you for your excellent review about the Apex Temple Court Hotel.Your satisfaction is our top priority and we are delighted to know that we were able to meet your expectations. Your positive feedback is a testament to our continuous efforts to provide the best service and facilities to our guests.We look forward to welcoming you back for another stay in the future.Best regards,Vladimir DudaklievNight Manager

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! Clean comfortable rooms with everything you need. In a perfect location - quiet and safe while also being very close to all sites! We would recommend this place to anyone!
Stayed 3 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Jane,Thank you so much for your glowing review about Apex Temple Court Hotel and the top rating! We’re overjoyed to hear that you found our rooms clean, comfortable, and well-equipped for your needs. It’s wonderful to know that our location contributed to a sense of safety and convenience during your visit.Your recommendation means the world to us, and we’re grateful for guests like you who share their positive experiences. We look forward to your next visit!Warm regards, Vladimir Dudakliev

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated, A/C was not consistent.
Stayed 3 nights in May 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear Jon,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your comments. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

10/10 Excellent

lynne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely oasis of a hotel just off Fleet Street- very comfortable bed 👏👏
Stayed 1 night in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Lynne,Thank you for your excellent rating and for describing Apex Temple Court Hotel as a lovely oasis. We’re delighted to know that you enjoyed the comfort of our beds and our convenient location just off Fleet Street.Your satisfaction is our top priority, and we’re thrilled we could provide you with a restful experience. We look forward to welcoming you back for another serene stay.Warm regards, Vladimir DudaklievNight Manager

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, modern, well located, profesional and customer oriented staff.
Stayed 1 night in May 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear Franklin,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your comments. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place tucked away off Fleet Street. Decent sized room and service was good.
Stayed 4 nights in Apr 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear Joshua,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your recommendation. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

10/10 Excellent

Michael, Ropley

Travelled with partner
Liked: Cleanliness
Lovely property within the historic area of the Inns of Court. Everything was first class. We had the inclusive breakfast which was very good and great value for money. Only one small point no usb charging points in the rooms.
Stayed 1 night in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Michael,Thank you for your excellent review and for highlighting the historic charm of Apex Temple Court Hotel. We’re thrilled to hear that you enjoyed a first-class experience and found our inclusive breakfast to be of great value.We appreciate your feedback regarding the USB charging points.We’re grateful for your patronage and look forward to your next visit, where we hope to exceed your expectations once again.Kind regards,Vladimir DudaklievNight Manager

10/10 Excellent

Michael, Honolulu

Stayed 2 nights in May 2024
Response from Vladimir Dudakliev, Night Manager on 25 May 2024
Dear Michael,Thank you for your excellent 5-star review about the Apex Temple Court Hotel.Your satisfaction is our top priority and we are delighted to know that we were able to meet your expectations. Your positive feedback is a testament to our continuous efforts to provide the best service and facilities to our guests.We look forward to welcoming you back for another stay in the future.Best regards,Vladimir DudaklievNight Manager

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location - quiet but very convenient.
Stayed 1 night in May 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear James,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your recommendation. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Junior suite - nice a roomy - some of the furniture was a little worn. Breakfast in room was a little hit and miss on the temperature stakes (I hate cold toast) but tasted lovely.
Stayed 1 night in May 2024
Response from Vladimir Dudakliev, Night Manager on 21 May 2024
Dear Philip,Thank you for your positive review and for choosing our Junior suite for your stay here at Apex Temple Court Hotel. We’re glad you found the room to your liking in terms of space and comfort.We apologize for the room service breakfast temperature. We appreciate your feedback and will address these points to ensure everything is up to our high standards.We hope to welcome you back soon for an even more satisfying experience.Warm regards,Vladimir DudaklievNight Manager

10/10 Excellent

TIAN

Stayed 1 night in Apr 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear TIAN,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your comments. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

8/10 Good

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very lovely and modern facility. Liked being on Fleet Street during Easter weekend...so quiet. Very convenient to Trafalgar Square and a 5 minute walk from the Tube. Also on a bus route if we did not feel like walking. Had some difficulty getting the staff to regulate the cooling system in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Laura

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Small rooms, not able to lower temperature, limited outlets for devices and limited daily cleaning
Stayed 3 nights in Apr 2024

2/10 Terrible

Stephen

Stayed 3 nights in Apr 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear Stephen,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your comments. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Stayed 6 nights in Apr 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear Elaine,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your recommendation. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

8/10 Good

Egbe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel for business or leisure stays within walking distance of Chancery lane tube station. Friendly and helpful staff and rooms were so quiet you could almost forget you were in central London. WiFi was very spotty which was unacceptable given on business travel.
Stayed 3 nights in Apr 2024
Response from Hinnan on 19 Apr 2024
Dear Egbe,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments and are delighted to hear that you found our location convenient for both business and leisure purposes. Our team takes pride in providing friendly and helpful service, and we’re glad to know that you felt taken care of during your stay.Regarding the WiFi, we apologise for any inconvenience you experienced. We understand that reliable internet connectivity is crucial, especially for business travelers. We will certainly look into improving the WiFi service to ensure a seamless experience for our guests.Once again, thank you for choosing our hotel, and we hope to welcome you back soon for another enjoyable stay.Kind regards, Hinnan Night Manager

8/10 Good

Geoff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good valued and comfortable hotel.
Stayed 4 nights in Apr 2024
Response from Petronela on 17 Apr 2024
Dear Geoff,Thank you for your feedback! We're glad to hear that you found our hotel to be good value and comfortable.Providing excellent value and comfort for our guests is important to us, and we're delighted that we could meet your expectations. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel and location
Stayed 2 nights in Apr 2024
Response from Petronela on 17 Apr 2024
Dear David,Thank you for your feedback! We're thrilled to hear that you found our hotel and location classy.We strive to provide a sophisticated and enjoyable experience for all our guests, and we're glad that we could meet your expectations. We look forward to welcoming you back again in the future for another memorable stay!Kind Regards,PetronelaNight Manager

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and great size rooms
Stayed 1 night in Apr 2024
Response from Petronela on 17 Apr 2024
Dear Keith,Thank you for your feedback! We're delighted to hear that you found our rooms pleasant and of a great size.Providing comfortable and spacious accommodations is important to us, and we're glad that we could meet your expectations.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient cozy, modern hotel. Elegantly designed, lovely public spaces.
Stayed 2 nights in Apr 2024
Response from Petronela on 17 Apr 2024
Dear Russell,Thank you for your feedback! We're delighted to hear that you found our hotel convenient, cozy, and modern. It's wonderful that you enjoyed our elegantly designed public spaces.We strive to provide a comfortable and stylish environment for all our guests, and we're glad that we could meet your expectations.We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in good location, between St Pauls and Covent Garden, all walkable. Are felt safe and quite.
Stayed 2 nights in Apr 2024
Response from Petronela on 17 Apr 2024
Dear John,Thank you for your feedback! We're glad to hear that you found our property to be nice and well-located, Ensuring our guests feel safe and comfortable is a top priority for us, and we're pleased that you felt safe and found the surroundings quiet during your stay.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

10/10 Excellent

Dale

Stayed 1 night in Apr 2024
Response from Best regards, Vladimir Dudakliev on 21 May 2024
Dear Dale,Thank you for your feedback about Apex Temple Court Hotel. We’re delighted you enjoyed your stay and appreciate your recommendation. Looking forward to welcoming you back soon!Best regards,Vladimir Dudakliev

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable in a great location within walking distance to restaurants and theaters. Helpful staff.
Stayed 1 night in Apr 2024
Response from Petronela on 10 Apr 2024
Dear Pauline,Thank you for your positive feedback! We're delighted to hear that your experience with us met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back on your future travels.Kind Regards,PetronelaNight Manager

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Petronela on 10 Apr 2024
Dear Morag,Thank you for awarding us with top marks following your recent stay at Apex Temple Court Hotel.We look forward to welcome you again.Kind Regards,PetronelaNight Manager

10/10 Excellent

Piret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with good amenities. Enjoyed the location and hospitality.
Stayed 1 night in Apr 2024
Response from Petronela on 9 Apr 2024
Dear Piret,Thank you for your feedback! We're delighted to hear that you enjoyed your spacious room with good amenities and that you found the location and hospitality to your liking. Providing comfortable accommodations and excellent service is important to us, and we're glad that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind Regards,PetronelaNight Manager

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, great breakfast and wonderful staff!
Response from Petronela on 9 Apr 2024
Dear Naomi,Thank you for your feedback! We're thrilled to hear that you enjoyed your spacious room, great breakfast, and the wonderful service provided by our staff. Providing comfortable accommodations, delicious meals, and exceptional service is our top priority, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind Regards,PetronelaNight Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Petronela on 6 Apr 2024
Dear Caroline,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.Creating memorable experiences our guests want to share is our purpose, and we are thrilled to see that we have done this for you from your stay. We hope to have the opportunity to welcome you back as our valued guest.Kind Regards,PetronelaNight Manager

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best small hotels I've stayed at in London. Spotless room and bathroom. The size of the bathroom was impressive! Comfy beds and quiet location. We didn't book breakfast. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Hinnan on 5 Apr 2024
Dear Ruth,We’re delighted to hear that you have ranked us as one of the best hotels you’ve stayed at in London. It’s wonderful to know that the cleanliness of our rooms and the spaciousness of our bathrooms made a positive impression.We’re also glad that you found the beds comfortable and the location quiet for your stay.Your high praise is greatly appreciated, and we hope to welcome you back again in the future.Warm regards, Hinnan Night Manager

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff were great. No usb ports anywhere in the room. TV did not work.
Stayed 2 nights in Mar 2024
Response from Petronela on 9 Apr 2024
Dear Garry,Thank you for your feedback. We're pleased to hear that you found our hotel very clean and that you had a positive experience with our staff. However, we apologize for any inconvenience caused by the lack of USB ports in your room and the issue with the TV not working. Your comments are valuable to us, and we will look into these matters to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.Kind Regards,PetronelaNight Manager

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Manager went above and beyond setting up an extra bed when visiting my daughter in London her apt hot water went out. Great folks.
Stayed 2 nights in Apr 2024
Response from Hinnan on 5 Apr 2024
Dear Jeff,We’re so pleased to hear that you had a positive experience with our staff and that the manager was able to accommodate your needs promptly. We always aim to ensure our guests feel taken care of, especially in unexpected situations like the one you encountered.Thank you for recognising our team’s efforts, and we look forward to welcoming you back soon.Warm regards, Hinnan Night Manager

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Petronela on 1 Apr 2024
Dear Adrian,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.Creating memorable experiences our guests want to share is our purpose, and we are thrilled to see that we have done this for you from your stay. We hope to have the opportunity to welcome you back as our valued guest.Kind Regards,PetronelaNight Manager

10/10 Excellent

Hong P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Property is clean.
Stayed 4 nights in Mar 2024
Response from Petronela on 31 Mar 2024
Dear Hong,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.We're pleased to hear that you found our property to have a convenient location and to be clean. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back again in the future!Kind Regards,PetronelaNight Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very clean, quiet and comfortable room. Very good location.
Stayed 1 night in Mar 2024
Response from Petronela on 31 Mar 2024
Dear Michael,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.We're delighted to hear that you had a great stay with us! Thank you for your positive feedback regarding the cleanliness, quietness, and comfort of your room, as well as our convenient location. Providing a pleasant and enjoyable experience for our guests is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back again soon!Kind Regards,PetronelaNight Manager

8/10 Good

Eugene, Hollywood

Business traveller
Liked: Cleanliness, property conditions & facilities
Did not meet expectations as advertised
Stayed 2 nights in Feb 2024
Response from Petronela on 30 Mar 2024
Dear Eugene,We apologize for falling short of your expectations. Your feedback is important to us, and we would appreciate hearing more about your experience so we can address any issues and improve our service. Please feel free to reach out to us directly with any concerns or suggestions you may have. We value your feedback and hope to have the opportunity to make things right.Kind Regards,PetronelaNight Manager

8/10 Good

Claire

Stayed 2 nights in Mar 2024
Response from Petronela on 29 Mar 2024
Dear Claire,Thanks for staying with us. We appreciate your feedback!Kind Regards,PetronelaNight Manager

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Room was quiet even though I was next to the lift. Lovely coffee in room.
Stayed 1 night in Mar 2024
Response from Petronela on 25 Mar 2024
Dear Helen,Thank you for your feedback! We're delighted to hear that you found the bed very comfortable and enjoyed a quiet stay despite being next to the lift. Providing a peaceful environment for our guests is important to us, and we're glad we could deliver on that aspect. It's also great to hear that you enjoyed the coffee in your room. Your comfort is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,PetronelaNight Manager