We are couple visiting Budapwst for the first time. The location is excellent, close to all the main tourist sites, never needed a taxi. The staff was very polite and helpful, gave us all the info we needed. The rooms are nice and comfortable. The breakfast buffee food was fresh, tasty, good selection, although the same every day.
Hotel staff and breakfast staff were excellent. Very good breakfast choices hot or cold, Lovely hotel inside. I was most impressed how clean everything was, bedroom, dining room (and the ground floor public toilets were spotless). The tram and shops are very close by. Hotel room was very quite, wasn't disturbed by the breakfast getting ready for 7am in the atrium and I was on the 3rd floor. Only take a small amount of Hungarian currency as the exchange rate is a lot higher over there.Something did surprise me was that we had to take our passport to get our weekly travel ticket. This must be a new thing!! but it is well worth it, as you can travel an all mode of transport what ever it is. Bus, metro, tram. Trams run all night which is a good thing. Loved the hotel and what Budapest offered. If I had to criticise... the room was a tad small, but as we were out and about all day it wasn't an issue. Highly recommend this hotel and we have already decided that we are going back to this Hotel next year, rather than our previous one we have used over the years.
I have been several times in this hotel because of the location but this time I was a little bit disappointed. There was no fridge in my room, ( just the empty place for the fridge) and the carpet was very dirty - spotted. I had to leave early for my flight so I didn't get any breakfast.
However, the staff was very friendly.
It is better to book this hotel online because at the hotel you pay at least twice as much. I also had to pay extra tourist tax but it was only ca. 50 cents.
Very nice hotel, easy to access, right next to city centre, shopping mall, many stores, super market and metro station. With regards to the support staff, Bettina from the Reception Office was incredibly kind, helpful and gave us a very warm welcome from the lovely city of Budapest!
Was a bit put off before coming here owing to some negative reviews, but the hotel is worthy of a 4/5 review and I'd use the hotel again.
Location - near metro station on line M2 and also near the 1/1A tram line, which is a useful routing as it connects up northern and southern areas of the city, handy if wanting to visit Szentendre (connects at Szentelek Ter) and also Nepiglet for line M3. A few people have concerns about the area, I've none. Walked round here at all hours of the day and it's fine. A couple of convenience stores are also open late, so always a few people around for example.
Hotel is fine. Lap of luxury its not, but reasonable it is. So for the good - rooms are comfortable enough and were clean and tidy. Same with the common areas of the hotel. e.g. reception.
Bad bits: comments about the plumbing in some reviews. It does need work, but it never caused any inconvenience. Traffic noise is something to think about, but this is true of any hotel in any city. However, floor 7 was fine and offered a great view over the city. Higher the floor, less noise.
Never ate in the hotel & unless it's included in your room rate, its 9 Euros a head extra. A bit steep, although many hotels do charge more. A few places nearby do sell pastries and coffee though. As a point to note: the hotel does provide tea/coffee making facilities in the room, but no tea/coffee, which is a bit odd, however brought tea/coffee and milk locally. Minibar fridge also keeps the milk cool.