Excellent value for money and in a great place if you want to shop - 1 mall on site and another 5 minutes walk away. Taxi's will take you wherever you want and are inexpensive but traffic is unbelievable. Choice of food at the evening and breakfast buffets was excellent and the barmen were wonderful and made the best cocktails! We would definitely stay again.
Customer service was second to none. This Hotel knows how to look after their guests and ensure that everything contributes towards an enjoyable stay. From the room to the driver, the customer service was outstanding and we will definately stay here again.
Stayed here with my wife and 22 month old kid for a few nights. Been here a few times before and overall the hotel seems to have improved over the years.
Having pay TV channels was a big plus over previous visits as indo TV is terrible. However I gave up on using the WiFi as it was too slow most of the time.
I'm glad we didn't choose a hotel further from the shopping malls as traffic has become so bad in Jakarta with the construction of the new MRT that short taxi trips are now extremely rare.
Second stay in this hotel since it opened earlier this year. The typical "new hotel" service glitches have all been worked out and the hotel is running very smoothly now. Breakfast buffet is outstanding. Location is not perfect, but only 10 minutes by taxi to Grand Indonesia and Plaza Indonesia on a secondary road without heavy traffic. Well worth the significant savings over Hyatt, Mandarin and Kempinski...
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.