Tean Island Waterpark Holidays

The location is great to walk to massage places, restaurants and right on the beach. The pool area/beachfront was nice and seemed to have enough chairs for all. The staff are excellent! Very accommodating and friendly! The bed was comfortable, but linens and towels are worn. Outside the bathroom (which is only screens and wood slats) the staff congregate and talk at all hours of the night. Maybe it’s the next door resort? They are very close with only a wall separating. There are many floodlights along the path outside the door to the room and they shine right into the room. Someone kept turning it to shine into the window and we’d turn it back down to the ground so we could sleep and along would come someone else to turn it back to shine into the window. Very annoying! They need lower wattage or different angles for them. The breakfast was a good- eggs, meats, salad, Thai dishes, yogurt and breads. We liked the location a lot and rented scooters to visit farther away places.

One of the interconnecting rooms got water seeped through the floor during the thunderstorms. The staff was really helpful when we told them and they came mutiple times to put towels around.

Grounds were peaceful. Staff was attentive.

Bed was broken, no action taken. Disappointed about customer care. Hotel itself is amazing

Hotel manager and concierge were fantastic, they couldn't do enough for us. Had a little trouble with the air conditioning, but dealt with quickly and efficiently. Complex and the units are ideal, although in the process of being modernised as some areas looking a little tired in places. Nice and each to get cabs to anywhere on the island.

Hotel manager and concierge were fantastic, they couldn't do enough for us. Had a little trouble with the air conditioning, but dealt with quickly and efficiently. Complex and the units are ideal, although in the process of being modernised as some areas looking a little tired in places. Nice and each to get cabs to anywhere on the island.

Great resort, beach access and location. Wonderful staff.

A great resort hotel with good food, excellent staff and really good facilities. Lovely pools and a good club for kids. Some really nice restaurants nearly too. Rooms are new and really nicely equipped and very clean!