Hawke's Bay Region Ski Holidays

Room was kept very clean by friendly and hard working housekeeping staff. There is a dedicated parking space for each room so no issues finding a parking spot. Would stay there again.

When I checked in, I was a bit disappointed as I had really wanted a patio or balcony, and would have preferred not to be on the ground floor - particulary as I was travelling alone, I'm just always a little more comfortable when nobody outside can see in. I mentioned this at reception and straight away they found me a new room. They were really understanding, and went to some effort to make sure I was happy with the change. Both rooms were really clean, so big and absolutely what I wanted. The bed in first room (although I only sat on it) did feel quite a bit softer, the bed in the second room was great, a little firmer and so comfortable. The spa was, obviously, amazing! Could have spent hours in there! My only very small criticisms are that the blinds are a bit hard to open and close in some of the windows, and one had slats that I had to manually adjust, but that really is so minor! I wish I was staying for longer, and will definitely recommend it!

The 1st room we had was on the top floor, everything was good until night came & then we had a loud drone noise all night long. Got no sleep at all. In the morning we told reception, they were very sorry & moved us to another room for the rest of our stay. (There was a pump on the roof that was broken)

Very helpful staff. Very clean and tidy

Lovely clean room, great location, very quiet, friendly service.

The whole environment was beautifully presented and service outstanding.

This is not a hotel and parking is several blocks away. Parking is not free. The apartment is spacious but the furniture and bathroom is dated. The windows don’t have screens so bugs get in if you leave them open. The only plus is the location. It is near shops, restaurants and the marine parade walk.