Western Arizona Scuba Diving Holidays

The hotel was everything I hoped for. Loved the room and the pools!

Overall terrible experience. Beautiful design that is ruined by poor customer service. For five days we threw money away for an overall disappointing experience. Each day of our trip we were faced with a new challenge: wrong room given at check-in, hotel cabana rental website outdated, pool bar with lack of ingredients to make a basic cocktail, concierge provides wrong property information, amenities in room broken, cable tv out and items not refilled by housekeeping. Only one manager that I spoke with was helpful and understanding. He was kind to refund the resort fees. Sadly, the hold on my credit card still is present well beyond the 10 business days. The fight continues..and my love of the Hilton brand destroyed.

A very clean hotel. Staff was very helpful when we had an issue in the room.

They charge for the parking lot

Clean. Helpful and friendly staff. Lots of food choices.

When I checked in the front desk, took like 30 minutes to be able to help me find my reservation. It took me asking to speak to a manager for them to be able to help. The hot tub was not even working. It was not heating. They charge you a $55 amen fee for not to work.

A very clean hotel. Staff was very helpful when we had an issue in the room.

Clean. Helpful and friendly staff. Lots of food choices.