Tancah Scuba Diving Holidays

Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.

Beautiful location and wonderful people who worked there

Temptation is amazing. Great atmosphere and service. The Playmakers are amazing❤️

Clean hotel, however the staff at the front desk was so rude

Bit dated, but well maintained resort. Clean, with friendly & helpful staff. Beach service is good. Food was unfortunately pretty bland & with just 2 restaurants to chose from it got boring pretty quick though. Themes help a tiny bit, but many menu items come with a surcharge on top of the cost for all inclusive, which is a bummer (and not guaranteed to be any more exciting — tried some steaks which were nothing special, for instance). Beds weren’t super comfy either which

Clean hotel, however the staff at the front desk was so rude

Great resort! Get the swim out room.

I loved the modern feel to the resort, however it didn’t feel like we were in Cancun on a tropical vacation. Only saw a few iguanas, no coati or birds :( When we arrived, the only reservations available were at 9:30, for the kids in our group that was exhausting.. Too many times during our stay, I got “we ran out of….” It was very discouraging We mostly dined at the buffet restaurants and made quite the stops by the taco stand. Great staff!

Staff was very dismissive at check in when I had questions about my reservations. I traveled with 15 people and had 8 rooms booked. The carts that transport between resorts are slow, and operator attempted to put other guests ahead of us multiple times. Hard getting servers to understand our wants at restaurants. Food was good. Rooms are nice size with comfortable beds. Queen size Murphy bed in every room. Carlos and crew at the Rooftop bar was very good and accommodating. Best vibe on the resort. All in all for the price, I would definitely stay again. I just know what to expect.

Clean hotel, however the staff at the front desk was so rude

Everything about this resort was top notch , above all i was very impressed with the quality of the service from every single person who works there . Food was very good