Ellesmere Island Romantic Holidays

A good hotel to stay at which was convenient for a holiday in New York. Walkable distance to main attractions.

Rooftop was especially nice!

Special thanks to Raquel at the front desk. Love the area around the hotel. It may be time for a bit of a refresh on the rooms but overall a great property. One final note, the elevator situation needs to be fixed asap!

Great staff at all areas of the hotel. Everyone was friendly and helpful.

Can’t compliment the staff enough on their professionalism and attention to customer service. Five star hotel in so many aspects.

Bed was very nice and the food so delicious and amazing people

Well located on upper east side, very friendly and efficient staff, the most comfortable bed I have ever slept in!

Great friendly staff!! Upscale hotel with small welcoming feel.

Fun family oriented, safe clean very nice employees helpful stuff and me and my family had a blast. Highly recommended.

The check in process was quick and simple. Plenty of parking. Everything was kept clean, from the property to our rooms. My only recommendation for the them would be to have some type of small patio with an ashtray for the smokers. There are plenty of people who smoke with no place to sit down and have a moment. which leads to them smoking in random places. If you have a designated spot with benches, umbrellas then they become localized which is easier to keep clean.

Good overall stay. I stayed at Westin back in October. I'm not sure how the Westin is a 4 star hotel and JW is a 5 star. Only thing I can think of is the location.