Gold Coast Romantic Holidays

all beautiful thank so much.

We had an amazing stay…the hotel is beautiful, the staff were extremely friendly and efficient…nothing was too much for them. They made our stay so welcoming and comfortable. I could not fault them and will definitely come back again. Thank you for an incredible experience

Room cleaning should be improved, 1st day entry was not good as there was lots of dust on all the tables and floors and we have to go to reception to tell them to clean the room. Customer service at reception was slow as no one was picking up the phone at reception. Long waiting outside the lift to go to the room. Overall it was not good experience.

The good: Location - my villa was surrounded by rainforest. It was quiet inside with doors and windows closed, but you could enjoy the sights and sounds on the balcony, with 2 chairs and a lounger. Villa was nicely appointed and large. Liked that there was a fridge, m/wave, toaster, kettle, plates, glasses cutlery etc for 2. Also the fireplace would be nice in winter Other nice inclusions: insect repellant, insect coils, large flashlight, robes, slippers. The bad: No wifi. Listing said 32in TV with premium channels. TV was actually larger, but premium channels are only available if you have your own wifi service and subscriptions. I am travelling on limited international plan so this was an issue. There was supposed to be free over-air TV channels, but these did not work (‘no signal’ message. Plantation shutter on windows were good to keep out light, but there are 2 large windows above the sliding doors with no cover so room was ‘light’ at 5 am. Checkin/out: When I arrived, reception was open but not staffed. Waited 15 and then called a mobile number shown on a note there. For checkout, it was locked up. Tried calling, went to voicemail which said it was full. Tried texting, no response. Ended up returning to villa and leaving keys there. Wish there were clearer instructions on what to do. No room servicing: Supposed to be daily cleaning etc, but no one came to me room. Fortunately, I was only there 2 days but still.

Clean room, great view, good facilities, could work on room service efficiency.

all beautiful thank so much.

We had an amazing stay…the hotel is beautiful, the staff were extremely friendly and efficient…nothing was too much for them. They made our stay so welcoming and comfortable. I could not fault them and will definitely come back again. Thank you for an incredible experience

The good: Location - my villa was surrounded by rainforest. It was quiet inside with doors and windows closed, but you could enjoy the sights and sounds on the balcony, with 2 chairs and a lounger. Villa was nicely appointed and large. Liked that there was a fridge, m/wave, toaster, kettle, plates, glasses cutlery etc for 2. Also the fireplace would be nice in winter Other nice inclusions: insect repellant, insect coils, large flashlight, robes, slippers. The bad: No wifi. Listing said 32in TV with premium channels. TV was actually larger, but premium channels are only available if you have your own wifi service and subscriptions. I am travelling on limited international plan so this was an issue. There was supposed to be free over-air TV channels, but these did not work (‘no signal’ message. Plantation shutter on windows were good to keep out light, but there are 2 large windows above the sliding doors with no cover so room was ‘light’ at 5 am. Checkin/out: When I arrived, reception was open but not staffed. Waited 15 and then called a mobile number shown on a note there. For checkout, it was locked up. Tried calling, went to voicemail which said it was full. Tried texting, no response. Ended up returning to villa and leaving keys there. Wish there were clearer instructions on what to do. No room servicing: Supposed to be daily cleaning etc, but no one came to me room. Fortunately, I was only there 2 days but still.

Room cleaning should be improved, 1st day entry was not good as there was lots of dust on all the tables and floors and we have to go to reception to tell them to clean the room. Customer service at reception was slow as no one was picking up the phone at reception. Long waiting outside the lift to go to the room. Overall it was not good experience.

all beautiful thank so much.

Clean room, great view, good facilities, could work on room service efficiency.

We had an amazing stay…the hotel is beautiful, the staff were extremely friendly and efficient…nothing was too much for them. They made our stay so welcoming and comfortable. I could not fault them and will definitely come back again. Thank you for an incredible experience

all beautiful thank so much.

Clean room, great view, good facilities, could work on room service efficiency.