Shengsi Islands Luxury Holidays

I gave the 1 start to Expedia,not the Hotel, the Hotel was wonderful the staff, the room, everything was perfect about the Hotel. I booked a 4 adult room and Expedian booked 2 adult 2 chicken, which was so wrong and I ended up buying a second room just because Expedian mistake, so disappointed.

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures

My favorite hotel i have ever stayed in. Best service & best staff. Concierge got us into a restaurant in the Bund that was otherwise booked up. Hard to imagine a better location.

Great location to reach the Bund, Yu Gardens, Nanjing Road on foot. Hotel staff were super helpful and patient with the language barrier. They assisted with booking airport transfer and ordering fresh fruit via online app that required a China phone number. Traffic in the area gets very busy in the evening, especially weekends - bear this in mind if you are taking a taxi back from outings - getting dropped off a few streets away and walking a few minutes might have you tens of minutes stuck in traffic. Laundry facilities are in the same room as a few exercise machines next to the reception. Breakfast selection changes slightly daily and includes a decent variety. View from the room over the bund was fantastic.

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures

My favorite hotel i have ever stayed in. Best service & best staff. Concierge got us into a restaurant in the Bund that was otherwise booked up. Hard to imagine a better location.