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"The kids love the kids bed in the family room. Grateful to have early check in as we had an overnigt flight. Convenient location beside the snow world and water park."

"1. Hotel had no air cool as they were in heating mode (can not have both) so the room was very hot and they asked me to open the window which also did not solve the problem as air was hot too. 2. No vegetarian food consideration in fact the staff did not even understand what is vegetarian food in breakfast time and too much struggle to communicate. The spoons kept in front of dish bowls, breakfast time, were less than the number of bowls so people were mixing the spoons means use same for meat...

"Customer service was excellent,Carry was very helpful and very nice to me. Thank you for your warm hospitality "

"Great to be by the lake."

"Barking dogs on property- not admitted to executive lounge when paid for - had snack in restaurant after not being admitted to lounge and told no charge but was charged"

"Nice place but too quiet. Away from the big city."

"Hotel was booked including breakfast from hotels.com The personnel told my wife (after she had picked her breakfast!) sorry your room has no breakfast. Very unpleasant experience in front of other guests. Never again at this hotel."