New Zealand Luxury Holidays

The room was okay. The bed was really comfortable. I did notice that after my room was cleaned it wasn't put back in the same pristine condition it was when I initially checked in. The pillows weren't staged, the towels in the bathroom were not neatly placed, and the desk wasn't wiped down. Also, the per day parking was expensive and the hotel wasn't clear about the parking rate/ policy when I called in advance. I had a rental car and I was charged $17 dollars USD each time I took the car out of the parking structure. It costs $60 per day for the valet with unlimited entry/exits, and $17 even if you park the car for the day. Ridiculous. I would think that with a casino attached and paying the regular room rate, the hotel could eat the cost of parking for guests. I had a sleep in day due to jet lag and was really disappointed in the dine in menu and walked to the supermarket down the street for food instead. With that said, the staff was cordial and the hotel itself, although a bit gimmicky, was spotless. They were able to provide me with early check in, thus the 3 stars. If not for that it would've been 2.5 stars. However, once was enough, I wouldn't stay at SkyCity again. I'll look for more welcoming options when I return to Auckland.

The accommodation was spacious, and the separate living room and kitchen downstairs, bedrooms and bathrooms upstairs meant everyone had lots of space. Staff were friendly, based on our exoerience of check in and out. It would be good to have bathroom towels changed every couple of days, and the notification of a nominal charge for this if needed was a bit odd.

The whole experience was amazing. Staff were amazing and loved all the facilities

Great breakfast. Helpful staff. Crazy weird lighting in bathroom. Hard to see anything.

Location and price were extremely good. The bus shuttle was also convenient as it runs 24/7. Room was clean and updated. The property is in good condition. I recommend this hotel stay for travelers needing a one night stay before the next leg of their journey. One item that must be addressed is that shuttle instructions on the internet/website are outdated. The pickup location for the bus shuttle is not at the onboarding stations across from door 8 of the Jetstar terminal. It is not across from door 8, but rather 30 meters to the right after exiting door 8.

The whole experience was amazing. Staff were amazing and loved all the facilities

Great breakfast. Helpful staff. Crazy weird lighting in bathroom. Hard to see anything.

Fabulous stay. Breakfast was incredible. Most staff were friendly and warm. Room absolutely spotless.

The room was okay. The bed was really comfortable. I did notice that after my room was cleaned it wasn't put back in the same pristine condition it was when I initially checked in. The pillows weren't staged, the towels in the bathroom were not neatly placed, and the desk wasn't wiped down. Also, the per day parking was expensive and the hotel wasn't clear about the parking rate/ policy when I called in advance. I had a rental car and I was charged $17 dollars USD each time I took the car out of the parking structure. It costs $60 per day for the valet with unlimited entry/exits, and $17 even if you park the car for the day. Ridiculous. I would think that with a casino attached and paying the regular room rate, the hotel could eat the cost of parking for guests. I had a sleep in day due to jet lag and was really disappointed in the dine in menu and walked to the supermarket down the street for food instead. With that said, the staff was cordial and the hotel itself, although a bit gimmicky, was spotless. They were able to provide me with early check in, thus the 3 stars. If not for that it would've been 2.5 stars. However, once was enough, I wouldn't stay at SkyCity again. I'll look for more welcoming options when I return to Auckland.

The whole experience was amazing. Staff were amazing and loved all the facilities

Great breakfast. Helpful staff. Crazy weird lighting in bathroom. Hard to see anything.

The whole experience was amazing. Staff were amazing and loved all the facilities

The accommodation was spacious, and the separate living room and kitchen downstairs, bedrooms and bathrooms upstairs meant everyone had lots of space. Staff were friendly, based on our exoerience of check in and out. It would be good to have bathroom towels changed every couple of days, and the notification of a nominal charge for this if needed was a bit odd.

Room was clean, area was quiet, felt safe, close to town, great amenities.