Da Nang Kid friendly Holidays

The property has a beach front bar/restaurant and the staff there are so rude, I stopped going there the second time it was like I was invisible.

We really enjoyed our time here. A beautiful property. Certain areas were closed in the pool area which was a bit less grand as the pictures. There are also kitchenettes that they don’t want to to use unfortunately. Otherwise we had a wonderful time.

It was very nice beach resort.

It was a great location very central. Staff were always friendly and helpful. We recommend Brilliant hotel

The location is absolutely stunning! The beach is like a dream and the grounds are a tropical paradise. The rooms are clean, comfortable and very well-styled. The service at the restaurants and the housekeeping were immaculate and truly commendable. Our only complaint was with the front desk staff. It seemed that any request we made was denied. Complimentary room upgrade as part of Expedia rewards? "No". Ask the cashier for change? "No." Request a checkout 1 hour later? "No." Request a taxi service to the airport? "No." Once you have called your own taxi, hope that the front doormen will hold it for you until you make your way to the entrance? "No." Sadly, our check out experience was so chaotic that it left us with a sour taste after an otherwise excellent stay. The front desk of this truly lets down the rest of the hotel that is actually quite excellent. If this could be improved, it would be a truly 5-star experience.

The property has a beach front bar/restaurant and the staff there are so rude, I stopped going there the second time it was like I was invisible.

It was very nice beach resort.

The location is absolutely stunning! The beach is like a dream and the grounds are a tropical paradise. The rooms are clean, comfortable and very well-styled. The service at the restaurants and the housekeeping were immaculate and truly commendable. Our only complaint was with the front desk staff. It seemed that any request we made was denied. Complimentary room upgrade as part of Expedia rewards? "No". Ask the cashier for change? "No." Request a checkout 1 hour later? "No." Request a taxi service to the airport? "No." Once you have called your own taxi, hope that the front doormen will hold it for you until you make your way to the entrance? "No." Sadly, our check out experience was so chaotic that it left us with a sour taste after an otherwise excellent stay. The front desk of this truly lets down the rest of the hotel that is actually quite excellent. If this could be improved, it would be a truly 5-star experience.