Hawke's Bay Kid friendly Holidays

Very clean, modern rooms with fresh roomy bathrooms. Easy beach access, although our room was ground floor with no balcony or views on the back side of the building. Convenient spot, easy walk to the main shops for adults, a bit long for young kids so may need a pram. Good nearby restaurants and aquarium.

When I checked in, I was a bit disappointed as I had really wanted a patio or balcony, and would have preferred not to be on the ground floor - particulary as I was travelling alone, I'm just always a little more comfortable when nobody outside can see in. I mentioned this at reception and straight away they found me a new room. They were really understanding, and went to some effort to make sure I was happy with the change. Both rooms were really clean, so big and absolutely what I wanted. The bed in first room (although I only sat on it) did feel quite a bit softer, the bed in the second room was great, a little firmer and so comfortable. The spa was, obviously, amazing! Could have spent hours in there! My only very small criticisms are that the blinds are a bit hard to open and close in some of the windows, and one had slats that I had to manually adjust, but that really is so minor! I wish I was staying for longer, and will definitely recommend it!

The 1st room we had was on the top floor, everything was good until night came & then we had a loud drone noise all night long. Got no sleep at all. In the morning we told reception, they were very sorry & moved us to another room for the rest of our stay. (There was a pump on the roof that was broken)

Room was kept very clean by friendly and hard working housekeeping staff. There is a dedicated parking space for each room so no issues finding a parking spot. Would stay there again.

Very helpful staff. Very clean and tidy

The whole environment was beautifully presented and service outstanding.

Fabulous service, small intimate hotel and lovely food.

When I checked in, I was a bit disappointed as I had really wanted a patio or balcony, and would have preferred not to be on the ground floor - particulary as I was travelling alone, I'm just always a little more comfortable when nobody outside can see in. I mentioned this at reception and straight away they found me a new room. They were really understanding, and went to some effort to make sure I was happy with the change. Both rooms were really clean, so big and absolutely what I wanted. The bed in first room (although I only sat on it) did feel quite a bit softer, the bed in the second room was great, a little firmer and so comfortable. The spa was, obviously, amazing! Could have spent hours in there! My only very small criticisms are that the blinds are a bit hard to open and close in some of the windows, and one had slats that I had to manually adjust, but that really is so minor! I wish I was staying for longer, and will definitely recommend it!

Very clean, modern rooms with fresh roomy bathrooms. Easy beach access, although our room was ground floor with no balcony or views on the back side of the building. Convenient spot, easy walk to the main shops for adults, a bit long for young kids so may need a pram. Good nearby restaurants and aquarium.

The 1st room we had was on the top floor, everything was good until night came & then we had a loud drone noise all night long. Got no sleep at all. In the morning we told reception, they were very sorry & moved us to another room for the rest of our stay. (There was a pump on the roof that was broken)