Canary Islands Kid friendly Holidays

Rooms were fantastically lean excellent staff food was fabulous

Our first time staying at this hotel and overall its fine, positives are its quiet but ideally located for the beach and the strip of Puerto del carmen, plenty of parking and the pool areas. The main issue is the restaurant, breakfast starts at 8am so everyone is coming in at the same time so most days we didn't even get a cup so had to use paper ones, only 1 toaster machine and needed more staff as so busy trying to clean up tables, the food was okay with plenty of choice but could have been hotter. I think they need to re think the restaurant opening times to smooth out the busy periods, dinner was a similar experience. Overall we enjoyed our stay but would not go back.

Excellent spot for some pampering

Excellent staff, great hotel Breakfast superb No complaints and would go again

All good. Out room was not cleaned one of the days but no big deal. Good amenities but disappointed that tobuse the warm indoor pools you had to pay even on all inclusive

Every thing about this hotel is of a very good standard ,it’s very peaceful,excellent location ,great pools ,food and staff are excellent,the rooms are spotless,beds and linen are high quality ,shower is superb ,and also the high pressure toilets ! This was our second stay in this hotel and we cannot recommend it enough ,it’s registered as a 5 star ,which it’s not quite,however for all it has going for it I’d recommend it for all but the most fussy of clients ! Overall great friendly hotel with excellent staff that actually care about their clients and their well being ,you can’t go wrong with this one ,absolutely spotless,thanks dream we shall return ! Great hotel overall ,great staff that actually care about

Excellent staff, great hotel Breakfast superb No complaints and would go again

I cannot fault the hotel in any way. My girlfriend and I had the most amazing experience. The greeting we received from the staff when we arrived, to the spotless room. The restaurant el Vulcan was amazing! We visited the spa also, another fantastic experience. Thank you to all the staff for an amazing hospitality- it was second to none. We will definitely be back Elliot Gentles