East Midlands Honeymoon Holidays

Excellent hotel in perfect location for what I wanted and top class breakfast too. Recommended.

SCAMMED we felt totally scammed. If your thinking of Booking this place Please read all the poor reviews in relation to this property, they are all accurate. Its NOT A HOTEL, Its a house in what looks like council estate. Its a 4 bedroom house that this man let's out with a several Booking platforms with a listing that is totally inaccurate. Like many have said, pool and gym pictures do not exist at the property, they are in a leisure centre down the road. We booked a family room that was advertised as 1 king bed 1 double bed 1 single bed private bathroom for 4 nights in a Non smoking "hotel" ,booked over a month ago. Got message day before arrival saying we needed to pay extra to make it private bathroom with 3 rooms. Told we need to book 2 more rooms, we stayed 1 night. Smoke in 2 rooms unbearable if you have asthma, banging constantly through night from neighbours, it was an extremely hot few days so windows had to be left open. 1 fan available, was useless, curfew in rules not told about had to be back in house by 11pm , cant shower or make noise between 11 and 6am. If we had of know all this in the online booking we would not have booked at all. We had to go to 2 family events that would have both have been after 2am arrival back. Totally ridiculous, we left after 1 night , didn't feel safe or secure and walking on eggshells as a previous guest has said in reviews. So we booked elsewhere, this listing needs to be taken down by Hotels com. Totally misleading

Horrible, dirty room, rude staff air-conditioning don’t work breakfast not available which I’ve paid for. Absolutely terrible hotel.

Everything is done to customer’s satisfaction. Nothing else to talk about except that this hotel is huge

Hot and could use ac, there there is some in the lobby

Had an excellent stay at Town Hall. Rooms were huge by London standards, nicely decorated and laid out, excellent amenities. Would definitely stay again!

The staff was excellent. Made our stay worth while.

Lovely hotel close to the Tube and great restaurants.

Excellent hotel in perfect location for what I wanted and top class breakfast too. Recommended.

I loved the Hotel Riu London Westminister. The hotel was clean, secure, and provided a nice breakfast in the morning. The hotel was situated about 10-15 minutes walking distance from the london subway station. It was within walking distance to Big Ben, Parliament, Westminster Abbey, and other tourist sites. The hotel made Uber access very easy for its guests. The staff was very helpful and responded to requests very quickly. However, I wish the hotel had a restaurant that provided dinner service. The closest restaurants were within 10 minutes walking distance. After a long day of touring, it was tiring to have to walk 10-15 minutes to locate a place to have dinner. Despite this, I would choose to stay at the Hotel Riu London Westminister when I returm to London.