Franklin District Golf Holidays

loved the property and location

Near new Hotel, great room and fantastic staff, excellent location.

Reception staff were very welcoming, friendly and most importantly their smiles seemed genuine. Instructions for the basement car parking was made very clear. Note to management: give the girls a nicer uniform, make it modern and get rid of the grey colour. The girls smiles made up for the dull uniform. The first room I was allocated, was clean but the bathroom door was not hung well. This created a wide gap between the wall and door whereby personal privacy in the bathroo was an issue. Reception were great and remedied this straight away by moving me to another room. Rooms were clean and tidy but lacked the 'luxury' feel of the public spaces such as reception, lobby and restaurant. I note 'luxury' is in the hotels branding. Restaurant was almost empty when we ate there, in fact we felt that staff 'hurried' us along for dinner on Sunday night because it was 8pm and they were 'having a slow night' (staff words). They ended up giving us room service from the restaurant menu and waived the room service fee. Each meal we had, breakfast and dinner, were top-notch. Absolutely incredibly tasty so our compliments to the chef and kitchen staff. Meal portions were very good and I couldn't finish them all but oh such great meals they were. Bar/restaurant staff were friendly and attentive. Overall stay 8/10. I would stay again.

Loved my stay thanks.

Breakfast was excellent and staff extremely courteous and helpful

Near new Hotel, great room and fantastic staff, excellent location.

I absolutely loved this property it had the right amount of busy but calm/quiet charm in a safe suburb at the right times. Staff both front desk and back house excellent service provided. As a single female traveling alone as a lot of us are doing these days the parking arrangements are safe, simple and easy. The safety of this property for me was above reproach and I’ve travelled quite extensively during my time on active duty. I greatly recommend getting a garden view room and highly regard this place as top tier places to have stayed at during peak season and especially now during fall/winter months. I took extra care to rent a car and even joyed getting use driving on the left side of the road.

We visited Auckland for my birthday. On arrival I asked for an upgrade. Although the hotel was busy, we were offered a suite for an extra $80 per night. We grabbed the deal and the suite was perfect for our 2 night stay. Staff are very helpful and friendly. Thankyou so much for making our stay special. 😃😉

Reception staff were very welcoming, friendly and most importantly their smiles seemed genuine. Instructions for the basement car parking was made very clear. Note to management: give the girls a nicer uniform, make it modern and get rid of the grey colour. The girls smiles made up for the dull uniform. The first room I was allocated, was clean but the bathroom door was not hung well. This created a wide gap between the wall and door whereby personal privacy in the bathroo was an issue. Reception were great and remedied this straight away by moving me to another room. Rooms were clean and tidy but lacked the 'luxury' feel of the public spaces such as reception, lobby and restaurant. I note 'luxury' is in the hotels branding. Restaurant was almost empty when we ate there, in fact we felt that staff 'hurried' us along for dinner on Sunday night because it was 8pm and they were 'having a slow night' (staff words). They ended up giving us room service from the restaurant menu and waived the room service fee. Each meal we had, breakfast and dinner, were top-notch. Absolutely incredibly tasty so our compliments to the chef and kitchen staff. Meal portions were very good and I couldn't finish them all but oh such great meals they were. Bar/restaurant staff were friendly and attentive. Overall stay 8/10. I would stay again.

Near new Hotel, great room and fantastic staff, excellent location.

Loved my stay thanks.