Penang Cheap Holidays

Friendly staff at reception and bar. We didn't have breakfast or dinner since we wanted to try local foods in local restaurants in the village.

The room and buildings were beautiful. The service varied. Sometimes very good, sometimes stand offish but professional. The service at the poolside was a bit rude. Our request for napkins when we received some food was met with eye rolling for example. The food was 3/5. One exception was the afternoon tea which was wonderful.

The room is spotless

Room was good. Bathroom needed more attention by the cleaners. Ocean view was great.

Lack of information on what the facilities were and where they are. Seem to want to get you to spend at every juncture. Invited to use facilities at other hotel without explaining there was a charge. Bill at end confusing

Everything about this hotel was incredible. We have stayed at countless hotels worldwide and could not rank any higher. The service was amazing. They went above and beyond to assist with my need for water suitable for a CPAP. The food excellent. The grounds were breathtaking and well attended. Loved it.

The room and buildings were beautiful. The service varied. Sometimes very good, sometimes stand offish but professional. The service at the poolside was a bit rude. Our request for napkins when we received some food was met with eye rolling for example. The food was 3/5. One exception was the afternoon tea which was wonderful.