Franklin District Beach Holidays

the good points : The property is very nice and the views are remarkable . The location is ideally located close to beautiful parks beaches and restaurants and cafes and supermarkets . The person managing the property ( Irene ) did a very good job in terms of communication both before and during our stay . The property is ideal for a couple and I guess could work with 2 couples ( or 4 people) but has only one bathroom. The not so good points : the property is not exactly kept very clean ...we found the oven left unclean from previous usage , the trash bin full from previous stay and the main gate malfunctioned from day one . The positive of that is that Irene got someone to fix it as soon as possible. Depending on your age or the condition of your back ...ALL the mattress in the property range from soft to VERY soft ...you might find that , as we did , rather uncomfortable . If you can work around the above issues then you will definitely enjoy the property .

Loved our stay and very much appreciated the room upgrade, card and chocolates - a super lovely gesture to make our anniversary even more memorable. The rooms seemed well sound proofed from city noise outside. The room had everything we needed, comfortable beds and well thought out. All the staff were so friendly and helpful, a really good vibe. The heated pool was nice especially if you hit it at a quiet time or respectful families - but if you’re unlucky to get squealing kids in the pool it feels chaotic and loud. The location was perfect and so close to great restaurants. Sky Bar was a highlight, great cocktails and amazing views.

Loved our stay and very much appreciated the room upgrade, card and chocolates - a super lovely gesture to make our anniversary even more memorable. The rooms seemed well sound proofed from city noise outside. The room had everything we needed, comfortable beds and well thought out. All the staff were so friendly and helpful, a really good vibe. The heated pool was nice especially if you hit it at a quiet time or respectful families - but if you’re unlucky to get squealing kids in the pool it feels chaotic and loud. The location was perfect and so close to great restaurants. Sky Bar was a highlight, great cocktails and amazing views.

I stayed at this hotel last night. Unfortunately, my experience at reception was disappointing. One of the female staff members was very rude and aggressive in her attitude. She did not greet or welcome us, and her tone made us feel uncomfortable. It seemed like she was speaking to customers in a harsh and intimidating way rather than providing friendly customer service. I hope the management will address this issue and provide better customer service training, as a warm and respectful welcome makes a big difference to guests’ experiences.

Loved our stay and very much appreciated the room upgrade, card and chocolates - a super lovely gesture to make our anniversary even more memorable. The rooms seemed well sound proofed from city noise outside. The room had everything we needed, comfortable beds and well thought out. All the staff were so friendly and helpful, a really good vibe. The heated pool was nice especially if you hit it at a quiet time or respectful families - but if you’re unlucky to get squealing kids in the pool it feels chaotic and loud. The location was perfect and so close to great restaurants. Sky Bar was a highlight, great cocktails and amazing views.

Check in staff could not do more to help and are a real credit to the hotel. Rooms extremely comfortable and had everything for a 1 night stay. Breakfast was fresh and varied. Would stay here again when looking at staying in Auckland.

I stayed at this hotel last night. Unfortunately, my experience at reception was disappointing. One of the female staff members was very rude and aggressive in her attitude. She did not greet or welcome us, and her tone made us feel uncomfortable. It seemed like she was speaking to customers in a harsh and intimidating way rather than providing friendly customer service. I hope the management will address this issue and provide better customer service training, as a warm and respectful welcome makes a big difference to guests’ experiences.

Always consistently clean and comfortable. Good value for money and love having the option to save on your private vehicle storage by leaving it with the staff, whilst overseas. I have used this motel several times and will continue to do so as long as it stays like it is. Thank you BK team 🙌

Loved our stay and very much appreciated the room upgrade, card and chocolates - a super lovely gesture to make our anniversary even more memorable. The rooms seemed well sound proofed from city noise outside. The room had everything we needed, comfortable beds and well thought out. All the staff were so friendly and helpful, a really good vibe. The heated pool was nice especially if you hit it at a quiet time or respectful families - but if you’re unlucky to get squealing kids in the pool it feels chaotic and loud. The location was perfect and so close to great restaurants. Sky Bar was a highlight, great cocktails and amazing views.