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"Did not use parking. WiFi was good "

"No bar, clean room, but the air-conditioning in the room was not working properly. That made the room stay too warm during the night."

"I loooved staying there. The staff went above and beyond to make us feel welcomed. The food was delicious at the restaurant. The rooms we’re super clean and we had a beautiful view. Would definitely stay again. "

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"Fantastic stay! Wonderful service, perfect cleanliness, breathtaking views, and a relaxing spa experience. Highly recommended."

"Clean new room well designed. Roof top views are to die for"

"Great location and friendly staff. "

"Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future."

"The rooms were not cleaned properly . The staff was polite and helpful . The breakfast was limited and everything that got over was not replenished. "