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With a small creek close to the property. a nice place for short stay.
Jason
Stayed 2 nights in May 2024
8/10 Good
Anne
22 May 2024
Liked: Cleanliness, staff & service, amenities
It's a lovely hotel but the AC wasn't working and I had an uncomfortable night.
Anne
Stayed 1 night in May 2024
Response from Melanie Alonso Villar on 23 May 2024
Dear Guest,Thank you for taking the time to share your feedback. We regret that some aspects of your stay did not meet your expectations.We greatly appreciate your feedback and hope that we will have the opportunity to welcome you again in the future and provide you with a stay that exceeds all your expectations. Kind regards,Melanie Alonso VillarAssistant Front Office Manager
Hotel wasn't very dirty, but definitely it wasn't the 4* experience. Bed was clean, but floor definitely not. As-from-prision toilet was a bit creepy and was possible to hear what person on the higher floor is doing. Additionaly lack of slippers and the overall weird atmosphere. Definitely I won't get back to this hotel. I slept in many more better 3 * hotel or 4 * hotels, but this one was the worst. Maybe is the matter of a specific room, but I am not satisfied.
Response from Melanie Alonso Villar on 23 May 2024
Dear Guest,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Zurich Airport Hotel soon and make your stay another memorable one.Kind regardsMelanie Alonso VillarAssistant Front Office Manager
Response from Melanie Alonso Villar on 23 May 2024
Dear Guest,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.It is wonderful to hear that you found the service provided by our staff to be extremely helpful. Our team prides itself on providing exceptional service to our guests and your recognition is a valuable acknowledgement of their hard work.We are also pleased that the proximity to the airport and our reliable shuttle service contributed to a pleasant and comfortable stay. We understand that ease of arrival and departure is an important aspect of the travel experience and it is our aim to make this as smooth as possible for our guests.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Zurich Airport Hotel soon and make your stay another memorable one.Kind regardsMelanie Alonso VillarAssistant Front Office Manager
Might have been cheaper to stay closer to airport rather than pay hotel to transport us.
Linda
Stayed 1 night in Apr 2024
Response from A.Albert on 4 May 2024
Dear Guest,Thank you for taking the time to share your feedback. We regret that some aspects of your stay did not meet your expectations.We greatly appreciate your feedback and hope that we will have the opportunity to welcome you again in the future and provide you with a stay that exceeds all your expectations. Kind regardsAkim Albert Front Office Supervisor
The shuttle to and from the airport was excellent - on time and door to door.
Duane
Stayed 1 night in Apr 2024
Response from A.Albert on 23 Apr 2024
Dear Duane,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Zurich Airport Hotel soon and make your stay another memorable one.Kind regardsAkim Albert Front Office Supervisor
Very clean hotel and room. Excellent receptionist. Great customer service, we came in earlier than checking time and they let us checked in due to the room is ready ( we really appreciated).
Nghia
Stayed 1 night in Apr 2024
Response from A.Albert on 23 Apr 2024
Dear Nghia,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Zurich Airport Hotel soon and make your stay another memorable one.Kind regardsAkim Albert Front Office Supervisor
Dear Candace,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Zurich Airport Hotel soon and make your stay another memorable one.Kind regardsAkim Albert Front Office Supervisor
Dear Simranjeet,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Zurich Airport Hotel soon and make your stay another memorable one.Kind regardsAkim Albert Front Office Supervisor
4/10 Poor
Rachel
Travelled with partner
8 Apr 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
We checked in at 8:00 p.m. and have to stand in line for around 20 minutes. I don't understand the point of doing online checking if I then have to stand in line for a long time. The room was dirty. We have pictures of a dirty towel that was folded and put back in our room. The wall had spatters of something brown. The bathroom had a little brown spot that I cleaned off in one wipe. The bed sheets had hairs and other little particles. One coffee mug still had coffee stains and the other mug had water droplets. With the general state of our room I was not confident that our mugs were actually washed with soap. Not a good feeling to come into a room that feels like it hasn't been cleaned properly.
Rachel
Stayed 1 night in Apr 2024
Response from A.Albert on 9 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We regret that some aspects of your stay did not meet your expectations.We greatly appreciate your feedback and hope that we will have the opportunity to welcome you again in the future and provide you with a stay that exceeds all your expectations. Kind regardsAkim Albert Front Office Supervisor
Herzlichen Dank für Ihr positives Feedback. Es freut uns sehr zu sehen, dass Sie sich bei uns wohl gefühlt haben. Freundliche Grüsse Akim Albert Front Office Supervisor
Staff was extremely helpful. Close to airport and reliable shuttle service
Christopher
Stayed 1 night in Mar 2024
Response from A.Albert on 28 Mar 2024
Dear Christopher,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.It is wonderful to hear that you found the service provided by our staff to be extremely helpful. Our team prides itself on providing exceptional service to our guests and your recognition is a valuable acknowledgement of their hard work.We are also pleased that the proximity to the airport and our reliable shuttle service contributed to a pleasant and comfortable stay. We understand that ease of arrival and departure is an important aspect of the travel experience and it is our aim to make this as smooth as possible for our guests.Thank you for choosing to stay with us. We hope to welcome you back to the Radisson Hotel Zurich Airport soon and make your stay another memorable one.Kind regardsAkim Albert Front Office Supervisor
It is easy to get to the hotel and easy to get to the airport.
Anthony
Stayed 1 night in Mar 2024
Response from A.Albert on 28 Mar 2024
Thank you very much for your high ratings and positive feedback. It is rewarding to see that you enjoyed your stay with us.
10/10 Excellent
Vijaya Bhaskar Reddy
9 Mar 2024
Vijaya Bhaskar Reddy
Stayed 1 night in Mar 2024
Response from A.Albert on 30 Mar 2024
Dear Guest,We are delighted to receive your positive feedback and are grateful that you have taken the time to share your experience with us.We greatly appreciate your feedback and hope that we will have the opportunity to welcome you again in the future and provide you with a stay that exceeds all your expectations. Kind regardsAkim Albert Front Office Supervisor
4/10 Poor
Nesim
Business traveller
5 Mar 2024
Average hotel.
Nesim
Stayed 1 night in Mar 2024
Response from A.Albert on 28 Mar 2024
Dear Nesim,Thank you for taking the time to share your feedback. We regret that some aspects of your stay did not meet your expectations.We greatly appreciate your feedback and hope that we will have the opportunity to welcome you again in the future and provide you with a stay that exceeds all your expectations. Kind regardsAkim Albert Front Office Supervisor
4/10 Poor
norman
1 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel should be renamed. It’s nowhere near airport but there is a Radisson at the airport with a different name. Go figure. Staff admitted this a frequent complaint. Boon at your own risk.
norman
Stayed 1 night in Feb 2024
Response from A.Albert on 28 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We regret that you found our location misleading in relation to the airport. Our hotel is known as an "airport hotel" because it is a convenient option for travelers looking for accommodation near the airport. However, we understand that expectations regarding distance from the airport may vary.We hope that this confusion aside, you had an enjoyable stay with us and we look forward to welcoming you again in the future to demonstrate our commitment to service excellence.Kind regards Akim Albert Front Office Supervisor
4/10 Poor
Rajesh
26 Feb 2024
Rajesh
Stayed 1 night in Feb 2024
Response from A.Albert on 28 Mar 2024
Dear Rajesh,Thank you for taking the time to share your feedback. We regret that some aspects of your stay did not meet your expectations.We greatly appreciate your feedback and hope that we will have the opportunity to welcome you again in the future and provide you with a stay that exceeds all your expectations. Kind regardsAkim Albert Front Office Supervisor
I stayed at Radisson hotel Zurich Airport a couple of times now and it has always been a good experience. A very big Thank to the receptionist who checked me in and out Feb 19 - 20 - lovely lady. Keep that smile. My stay was good and I will definitely book a room there again when I am in Zurich.
Talley
Stayed 1 night in Feb 2024
Response from Radisson Hotel Zurich Airport Team on 26 Mar 2024
Dear valued guest,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a pleasant experience during your recent stays at Radisson Hotel Zurich Airport. We truly appreciate your kind words about our receptionist who assisted you during check-in and check-out on Feb 19-20. We will make sure to pass on your compliments and encourage her to keep up the excellent work!If there is anything we can do to make your next visit even more special, please don't hesitate to let us know.Thank you once again for choosing Radisson Hotel Zurich Airport. We look forward to seeing you again soon!Warm regards,Radisson Hotel Zurich Airport Team
Avoid this hotel at all costs, unless you enjoy a shower in the middle of your bedroom, no A/C, strange electrical outlets that all seem to be controlled by one switch, horrible shuttle service, and a non-existent gym.
Timothy J
Stayed 1 night in Feb 2024
Response from A.Albert on 28 Mar 2024
Dear Guest,We are very sorry to hear that your stay did not meet your expectations. We would like to assure you that we take your critical feedback very seriously and see it as an opportunity for improvement.We hope that we will have the opportunity to welcome you back in the future and provide you with a stay that exceeds all your expectations.Kind regards Akim Albert Front Office Supervisor
8/10 Good
Guy
14 Feb 2024
Guy
Stayed 1 night in Feb 2024
Response from A.Albert on 28 Mar 2024
Thank you very much for your high ratings and positive feedback. It is rewarding to see that you enjoyed your stay with us.
Response from Radisson Hotel Zurich Airport Team on 26 Mar 2024
Dear Enda, Thank you very much for our ratings and positive feedback. It is rewarding to see that you enjoyed your stay with us.Kind regards,Radisson Hotel Zurich Airport
2/10 Terrible
John
13 Feb 2024
This “airport hotel” is not at the airport. Be careful booking
John
Stayed 1 night in Feb 2024
Response from A.Albert on 28 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We regret that you found our location misleading in relation to the airport. Our hotel is known as an "airport hotel" because it is a convenient option for travelers looking for accommodation near the airport. However, we understand that expectations regarding distance from the airport may vary.We hope that this confusion aside, you had an enjoyable stay with us and we look forward to welcoming you again in the future to demonstrate our commitment to service excellence.Kind regards Akim Albert Front Office Supervisor
8/10 Good
Justin
12 Feb 2024
Justin
Stayed 1 night in Feb 2024
Response from A.Albert on 28 Mar 2024
Herzlichen Dank für Ihr positives Feedback. Es freut uns sehr zu sehen, dass Sie sich bei uns wohl gefühlt haben. Freundliche Grüsse Akim Albert Front Office Supervisor
Response from Radisson Hotel Zurich Airport Team on 26 Mar 2024
Dear guest,Thank you very much for our high ratings and positive feedback. It is rewarding to see that you enjoyed your stay with us.Kind regards,Radisson Hotel Zurich Airport
8/10 Good
Eric
25 Jan 2024
Eric
Stayed 11 nights in Jan 2024
Response from Radisson Hotel Zurich Airport Team on 26 Mar 2024
Dear guest,We appreciate you taking the time to complete a survey regarding your recent stay with us. We hope to see you soon at Radisson Hotel Zürich Airport.Kind regards,Radisson Hotel Zurich AirportKind regards,
Great hotel for a lot less money than the ‘at the airport’ properties. The shuttle from the airport to the hotel is hard to get a hold of. From the hotel to the airport is easy (you reserve it and pay 8 Swiss Franks).
The hotel itself is modern, clean and sufficient for business and family travelers.
The bed was comfortable and room was clean. My only complaint is the soap pump. That needs to be replaced. It’s been a struggle to get the soap out. It either goes shooting across or no soap is coming out. Other than that, it was a good stay.
The Rumlang train station across the red bridge gets you to downtown Zurich. There’s a McDonald next to the hotel. Subway,Migros and Aldi is across the street.
Linda
Stayed 3 nights in Nov 2023
10/10 Excellent
Robert
Travelled with partner
5 Nov 2023
Liked: Staff & service
Not bad
Robert
Stayed 1 night in Nov 2023
10/10 Excellent
Robert
Travelled with partner
4 Nov 2023
Liked: Amenities
It's a nice hotel, service is good but the it could be cleaner!
Nice place for what it is for. Close to the airport but not really close to much else. We chose it because it is close to the airport (we were just overnighting) and the hotel has a pretty good Italian restaurant.