Zouagha Hotels, Fes

"The staff was outstanding and made the stay so enjoyable. They were helpful, knowledgeable, and very pleasant."

"Excellent breakfast and spa services"

"Overall we enjoyed our stay in Fes. The riad makes a great first impression—the courtyard is beautiful, and the rooftop has great views and is a really nice spot for breakfast. Our room on the main level wasn’t ideal. The windows opened straight into the lobby, so it didn’t feel very private, and we could hear a lot of conversation through the vents (and assumed the same the other way). The bathroom also had some issues. The shower wasn’t really usable without water spraying everywhere, and the space isn’t set up well for that. The staff were friendly and helpful overall. That said, some of the upselling felt a bit deceptive, which took away slightly from the experience."

"The staff could not have been nicer and more attentive to our needs. They gave great recommendations and make tremendous mint tea!! "

"Great Riad! Nothing more to stay but don’t hesitate to book it. "

"Staff were attentive and friendly, breakfast was great, everything was pristinely clean and the room was beautiful. We were sad to leave! The Riad is on the edge of the medina which means it is quiet, but it is worth contacting the Riad when you first arrive, especially if it’s night time, to meet you at the nearest gate. They’re very happy to help! "

"The hotel is just gorgeous "

"Property is beautiful. The pool area, even though we didn’t get to use it because of the weather, is pristine. The stairwells and the balconies, everything is clean and decorated beautifully. The service is OFF THE CHARTS! The guys that work there are exceptional and go above and beyond to help with bags, directions, anything. Breakfast is AMAZING!!!! My only complaint would be the handheld shower situation. It has one of those half glass shower doors, so basically the entire bathroom can get flooded with water every time you shower. And there is pretty much a limit of only getting one towel per person. We were ready to go to one of the souks two actually buy towels so we could keep the floor dry."

"I did not get the room I booked, the bathroom smelt of sewage and the room standard was not good. I have since attempted to contact the property and they have not done anything to make up for this. The pool area seemed okay but I did not try this out"