Zouagha Hotels, Fes

"We moved from the family suite to the triple room suite . But it was such an odd shaped room. The sofa was converted into a bed and as a result there wasn’t much space for my child to move in. The toilet are was such a squeeze. When sat in the toilet to shut the slide door was near impossible, with it banging into your knees. Very poorly thought out lay out for the toilet area . Also as the bathroom did not have a door it lacked complete privacy making it very difficult ."

"Beautiful hotel! The location in the medina can be difficult to navigate on your own, but the staff are very helpful in assisting with transportation. The pool, dinner, and breakfast were especially nice, making the hotel a beautiful oasis in the midst of a busy (and sometimes overwhelming) city."

"The staff was more than accommodating. They communicated with us before our arrival and booked one of the best tour guides we have ever had: Momo! They were able to book a last minute hammam for us as well and made a dinner reservation on our arrival. Very attentive and quiet location."

"Beautiful riad. Huge room. About as ornate as it can get."

"If I could, I would give more than 5 stars for this breathtaking riad in the old city Fes. If you are a frequent traveler, you probably have have experienced the catfish aspect of a property posting it's unrealistically beautiful pictures on these platforms. Riad Mazar Fes is the exception. Pictures don't do justice to how beautiful this exceptionally build and meticulously maintained riad. And that is not the best thing about it. For starters, it's people tops the charts. Owner of the place Mr. Khaled treated us like family. He gave us time and attention, giving us a background of the place he build from ruins to a palace like riad. Being an arts and antiquities collector shows in his attention to detail here. He selected a wonderful staff too. Omar at the front desk couldn't be any nicer. He was willing to go above and beyond to make sure our stay was comfortable. Having stayed in a riad before, I was afraid that our room would be another old and uncomfortable space. It was surprisingly very modern and had all the comforts of a 5 star hotel. Daily clean towels and sheets, clean bathroom, fridge, TV, A/C, hairdryer, you name it, it has it. I can name a few top name hotel chains that are not as clean and comfortable as the room we had. Location is a walking distance to all attractions in Fes including the market, tanneries and historic sites, at thhe same time avoiding the noise and insccesiblity. You can park your car right in front of the property. I highly recommend it."

"staff wasn't so helpful"

"The breakfast was excellent, fresh staff was friendly informed."

"Upscale, good staff."

"great property with beautifully manicured gardens and lobby , nice restaurants and food quality was top notch. be warned that like any hotel they charge on your card at check in for possible extras but ask you to pay for extras again at check out sayinh they will release your initial amount of MAD 2000, 5 days later I am still waiting for that initial deposit to be credited back into my account"