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Palais Medina Riad Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Palais Medina Riad Resort

View from property
Deluxe Double Room, Pool View
Interior detail
Buffet
Suite (Palace)
At Palais Medina Riad Resort, let the tranquility of the garden envelop you. Indulge in a rejuvenating spa treatment or lounge by one of two pools, with sun loungers and pool umbrellas nearby. The resort's 3 on-site restaurants serve up international cuisine for breakfast, lunch and dinner.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Gym
The current price is NZ$193
includes taxes & fees
4 Sept - 5 Sept
Couples treatment room(s), Turkish bath/hammam, body treatments

Spa

Spa Thalion has 6 treatment rooms including couples treatment rooms. The hotel's spa offers massages and pampering treatments such as aromatherapy. Other on-site facilities include a steam room.

Room options

Check availability for these dates

Tonight

Sept 3 - Sept 4
Check availability for tonight Sept 3 - Sept 4

Tomorrow

Sept 4 - Sept 5
Check availability for tomorrow Sept 4 - Sept 5
Available filters for rooms
Showing 14 of 14 rooms

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Minibar
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Minibar
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Minibar
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Minibar
  • Sleeps 3
  • 1 King Bed

Suite (Palais)

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Palais Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Palais Suite

  • Sleeps 2
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About the area

Map
Boulevard Allal El Fassi, Fes, 30000

What's nearby

  • Borj Fez Mall - 3 min walk - 0.3 km
  • Royal Palace - 8 min walk - 0.7 km
  • Place Bou Jeloud - 2 min drive - 2.2 km
  • Blue Gate - 3 min drive - 2.2 km
  • Zaouia Sidi Ahmed Tijani - 4 min drive - 4.0 km

Getting around

  • Fes Station - 16 min walk
  • Fes (FEZ-Saiss) - 16 min drive

Restaurants

  • ‪Sky Lounge Menzeh Zalagh Hotel - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cyrnoss (معقودة) - ‬16 min walk
  • ‪Amarez - ‬19 min walk
  • ‪Pyramides Café - ‬13 min walk

About this property

Palais Medina Riad Resort

Luxury hotel in the business district
You can look forward to a nightclub, a poolside bar and a terrace at Palais Medina Riad Resort. Indulge in a massage, a body scrub and aromatherapy at Spa Thalion, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Tour/ticket information, a front desk safe and a porter/bellboy
  • Guest reviews give good marks for the overall condition
Room features
All 146 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with digital channels
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 150 for adults and MAD 80 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arabesque
  • Dragon
  • Imperial

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 300.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 150 for adults and from MAD 80 for children
  • Airport shuttle fee: MAD 300 per person (one way)
  • Airport shuttle fee per child: MAD 150.00 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Palais Medina
Palais Medina Fes
Palais Medina Hotel
Palais Medina Hotel Fes
Palais Medina Spa
Palais Medina Riad Resort Fes
Palais Medina Riad Resort Hotel
Palais Medina Riad Resort Hotel Fes

Frequently asked questions

Does Palais Medina Riad Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Palais Medina Riad Resort?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Palais Medina Riad Resort on 4 Sept 2025 start from NZ$177.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Medina Riad Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Medina Riad Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Palais Medina Riad Resort?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM.

What time is check-out at Palais Medina Riad Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palais Medina Riad Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per person applies.

Where is Palais Medina Riad Resort located?

Located in the heart of Fes, this luxury hotel is within a 10-minute walk of Borj Fez Mall, Jewish Cemetery, and Royal Palace. Rue des Mérinides and Ibn Danan Synagogue are also within 15 minutes. Fes Station is 16 minutes by foot.

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Palais Medina Riad Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 288 reviews
Rating 8 - Good. 98 out of 288 reviews
Rating 6 - Okay. 28 out of 288 reviews
Rating 4 - Poor. 24 out of 288 reviews
Rating 2 - Terrible. 15 out of 288 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We recommend this hotel
Stayed 3 nights in May 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, Nice breakfast.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and super accommodating and helpful. Service was great.
Stayed 1 night in Mar 2023

8/10 Good

Nhuong

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel outside of Fez Medina

Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and charming room that was also very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 2 nights in Jun 2024

4/10 Poor

essam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Excellent staff but very dated.

The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
Stayed 1 night in May 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
I was perfect. Nothing to declare.
Stayed 1 night in Sep 2024

4/10 Poor

Alasdair

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t Recommend

Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Stayed 3 nights in Apr 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Stayed 2 nights in Jun 2024

2/10 Terrible

Mahesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms needed to be renovation property is noce but not maintained
Stayed 1 night in May 2023

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
No comment all is poor except some stuff
Stayed 6 nights in Aug 2024

4/10 Poor

hallgrímur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
Stayed 2 nights in Jul 2022

8/10 Good

Bruno

Liked: Staff & service
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Stayed 1 night in Apr 2024

4/10 Poor

Danny

Liked: Staff & service
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Stayed 2 nights in Oct 2024

6/10 Okay

Rosalie

Disliked: Staff & service
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Stayed 7 nights in May 2025

4/10 Poor

Abdallah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Borja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Seyni

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

HAJAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu sublime

Lieu sublime, digne d'un 5 etoiles, entree majestueuse et chambres spacieuses. Je nai malheureusement pas eu le temps de tester le spa mais la piscine ajoute un beau cachet a l'extérieur... Le service de restauration etait tres qualitatif . Par contre il ny a pas de coiffeur contrairement a ce qui est noté sur la description de lhotel... tres dommage..
Stayed 1 night in Dec 2024

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024