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"The pool was nice and staff was great."

"Clean room, staff excellent and pool service a little slow. "

"Property is clean, rooms are clean but a little dated. The staff is great. The food is ok, not great. The pool area always has enough lounge chairs "

"Enjoyable place. Restaurants were actually very good. Bar/Restaurant scene is as expected for an All Inclusive. Service was good. Rooms were fine. For the price $$$,…very good deal. Views from hotel rooms and pools were excellent. "

"A tough resort to navigate - 3 elevators. Buffet was lackluster and pool needs to redone (tiles falling off). Loved the beach area and opportunity to snorkel. "

"Very nice people. They help you with travel and activities. "

"Javier’s was a disappointment Everything was grossly over priced and ultimately lead to us choosing to not return and book Hyatt Ziva which we loved more than Azul. "

"The photos of this property on Expedia are VERY deceptive. Based on those, we booked a room for nearly $500/night, expecting to stay in the buildings with 5 pools as advertised. Instead we were dumped in side buildings with access to much smaller pools. Our room overlooked a parking lot and hostel. The front desk staff- including the “supervisor”- were completely unhelpful and unapologetic. We asked for a refund which they would not grant, sent us back to Expedia. Expedia tried to contact the manager but they there were none available (at 4:30pm!). We elected to check out rather than stay there and have not yet heard if we will get a refund. Very dishonest advertising and inappropriately high charge for a room with a disgusting view, nothing like what was expected. Do NOT recommend this property at all. "

"Room was nice, amenities were great. Food would probably be my only let down. I get having to mass produce for that amount of people is no easy task but it felt little watered down and more catered to outsiders. Outside of that though we did enjoy our stay. Proper rating would be 3.5/5. "