Zempoala Holidays from NZ$2,408

I liked that the hotel was centric to the area. I enjoyed being able to walk everywhere. The hotel itself is ok. The hotel is fairly smail with published amenities being restricted. No gym onsite - although you are able to use the gym at the sister hotel around the corner a block away from this property. The elevator is small and the speed of the elevator was noticiably slow. I ended up using the stairs primarily to walk up and down 6 flights of stairs multiple times daily. It rained fairly consistently, so it was much appreciated that the hotel offered loaner umbrellas to get around. The room was spacious for an executive suite. While the suite had a kitchenette, there was no cutlery to use. Everything required a call or a visit to the front desk. Also, aside from the kitchenette and the extra space there is no noticable perks between the executive suite and deluxe room options. Hotel cleanliness could be improved - from the towels to the cleaniless in the room. This hotel is a great option for price conscious guests or guests who do not intent on using the room for other than sleep.

They have a shuttle office in Terminal 2 which is very convenient. Staff is professional and polite. Most staff are multi lingual. Rooms are very nice. Restaurant service is good. Room service is good. Food in restaurant is good, but not excellent. I recommend ordering breakfast from the menu rather than buffet.

The place was not clean. The towels and bed sheets hadn’t been washed — everything smelled like someone else’s sweat. It was disgusting This was my third visit, but unfortunately, it wasn’t pleasant this time. While the place was organized, it didn’t smell clean.

Un experiencia excelente

The front desk was extremely polite and helpful with noise related issues, my first night was a Saturday and was extremely noisy there wS construction and since there is noisy people outside , i asked to be moved to a different room . And waz upgraded and taken care off. Extremely great customer service