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"The room was clean and modern. The staff were very helpful and lovely. The breakfast was delicious and had a wide range of food and drinks. The direct access to the beach was a great plus to the hotel. The free parking inside of the hotel complex was helpful."

"This delightful, modern hotel is in the heart of the city and convenient to sights, restaurants and shopping. The staff were absolutely wonderful and wanted nothing more than to ensure we had a comfortable stay. We were welcomed with a drink and with our luggage brought up to our suite. The suite was clean, modern and nicely appointed with a king-size bed, thoughtful lighting, spacious bathroom and two places to sit, wi-fi, clothes steamer and coffee maker and fridge. There was also a balcony with a table and chairs. Breakfast was incredible! So many hot and cold choices, freshly brewed coffee and fresh juices. It was a wealth of food riches. As appropriate to health codes, leftover food is boxed and donated to charity. I appreciate an organization that is charitable and supports their community. One can sit inside or outdoors on the back patio. They have a full bar and menu for throughout the day. The spa was very nice - well-equipped workout center, a steam room, sauna and hot tub (which was included in our suite stay). Very nice after a long day. The staff were just fantastic - friendly, attentive, helpful and take pride in caring for their guests. My husband and I had a wonderful stay and would highly recommend this hotel to anyone visiting Crete!"

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"Modern, clean, big spacious rooms, great out door area on our ground floor apartment."

"Nothing bad to say. It is a perfect stay and has the perfect staff and perfect anemities. Very clean and close to center. The only negative point was they rang on me at 11am sharp to checkout. They ddnt wait 1 minute :) althu the checkin is at 3pm. They werent flexible on this point. However I still rate them 10/10."

"L'hôtel est bien situé, à quelques minutes à pieds du centre ville et offre l'accès à un parking à quelques dizaines de mètres. La chambre était propre et équipée. La salle de petit dej au 5e étage est très agréable avec une belle vue et le petit déjeuner est excellent avec beaucoup de choix. Seul défaut : l'hôtel étant en ville c'est assez bruyant, probablement mal isolé car on entend du passage dans la rue même au 4e étage. Globalement nous recommandons."

"A lovely oasis outside the main tourist areas yet still close enough to walk to everything. I’d read the reviews about the “rough” neighbourhood, but while it is not picturesque, it always felt safe. The hotel has loveky bright rooms, and is scrupulously clean. We loved having a private ground floor patio with its own lemon tree! There were some wifi issues during our stay, but not specific to the hotel. Biggest plus: the small complement of staff provided excellent recommendations, lots of help with local information, and were unfailingly friendly."

"Lovely spacious soundproofed, room with a small balcony and air conditioning. Shower was fab. The pool is unheated unfortunately but still refreshing. The pool area was very clean. Breakfast was excellent. Staff were all very helpful."

"The property is advertised as a 4 star probably based on the amenities however it’s a 3 star at the most based on UK STANDARDS. The food is limited for vegetarians apart from the array of salads and possibly 4 vegetarian main options. Foods are not not always labelled. However the chef is accommodating if given pre-notice. Rooms needs a revamp, common areas are not cleaned, sun bed are not cleaned daily."