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Reviews of Reina Petronila

5 out of 5
Reina Petronila
Avenida Alcalde Ramon Sainz De Varanda 2, Zaragoza, Zaragoza

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 149 reviews" "
Rating 8 - Good. 40 out of 149 reviews" "
Rating 6 - Okay. 8 out of 149 reviews" "
Rating 4 - Poor. 9 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not a five star hotel. Not the cleanest.
Stayed 1 night in May 2024

8/10 Good

Nayda

Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from the concierge to the room Breakfast is 5 star
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Francisco

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Zaragoza. Wonderful location, nice area, and the staff is friendly and always willing to please. One thing I would like though is for the gym to open earlier, as 9:00am is already work time.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edward

Stayed 5 nights in Sep 2023

10/10 Excellent

nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

JOÃO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very nice area of Zaragoza
Stayed 1 night in May 2023

2/10 Terrible

Fiberstrat

Stayed 1 night in Mar 2023

10/10 Excellent

Jose, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel near University. Set up more for conventions and such. Limited things to do that you can walk to. The main attractions of the city and dining, etc are about a 15 minute drive away.
Stayed 1 night in Jul 2022

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very comfortable and modern. Staff on reception very helpful
Stayed 2 nights in Jun 2022

4/10 Poor

Yeol Eum

Travelled with family, Business traveller
Liked: Cleanliness
Very slow front desk…
Stayed 2 nights in Jun 2022

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall outstanding. Except for the pool area. Handle to get inside the pool was lose and unsteady. Jacuzzi was not warm enough to enjoy it and the wooden floor needs repair and replacements. Looks old and unkept
Stayed 11 nights in May 2022

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Alain Polo Jefe de Recepción Hotel Reina Petronila on 9 Dec 2019
Estimados Sres., Muchas gracias por compartir la experiencia de nuestro hotel. Esperamos volver a poder recibirle.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Very kind personnel. Close to downtown.
Stayed 1 night in Jul 2019
Response from Alain Polo Jefe de Recepción Hotel Reina Petronila on 6 Aug 2019
Dear Mr, Thanks for sharing your opinion. We are very grateful to know that you have a possitive impression of our hotel and staff service. We hope to have the opportunity to welcome you back. Kind regards,

8/10 Good

Max Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great Hotel, Customer Service, The AC was not the stronger item... We slept with open windows.... Nice breeze
Stayed 3 nights in May 2019
Response from Alain Polo Jefe de Recepción Hotel Reina Petronila on 5 Jul 2019
Dear Max, Thank you for the review of Hotel Reina Petronila. We are pleased to read your possitive comments of our services, and we look fordward to welcoming you. Kind regards,

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice, but poor restaurant service as it didn't serve until 8.30pm
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
the hotel was in the outskirts of the city center. it took about 20 minutes by cab to see the monuments and the tapas spots. the room itself was large and consisted of a separate closet area, living room and bedroom but there were water spots on cups, the bathroom (although large) was dark and the flooring was just slabs of marble laid down on the foundation, so if you weren't careful the tiles of the flooring moved :( my husband and I were just grateful it was just us and not the children. the staff in lobby was very kind but the restaurant staff was very irritable.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No coffee, poor mattress, the room had no decor. Could hear flush from other rooms
Stayed 1 night in Dec 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every time I visit Zaragoza, at least once a year. Still very happy with the quality and service. Rooms are spacious with very comfortable beds. Location suits me perfectly although note it is outside the centre of the city. No complaints.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great secure parking. Good location.
Great staff made our stay very easy and enjoyable. We loved Zaragoza.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Inconvenient location.
Impossible to work out parking entrance to the hotel. Requires much clearer signage
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, modern rooms
Stayed 4 nights in Jul 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
The hotel was simply amazing. We love our room, all the amenities, even use room service which was great. The breakfast was also phenomenal and great and helpful staff when we asked for local information during our trip
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
A chic busy business hotel.
This hotel prides itself in its chic design. The crossover point is when chic design eclipses usefulness and comfort. I believe this hotel crosses that line. Loads of bits and bobs to give a high class feel, but you do something pretty basic like visit the loo ... you find the cheapest and thinest toilet paper imaginable!!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my preferred hotel in Zaragoza. Friendly, modern and great location. Rooms starting to need a little more maintenance but everything still in good condition. I'm sure I'll be back again in 2018
Stayed 3 nights in Nov 2017

4/10 Poor

B, United Kingdom

Disliked: Cleanliness, staff & service
Underwhelmed
Had to change room as blind stopped working. This is the the fourth time we have stayed and the rooms are now becoming tired and shabby plus side.... the beds are very comfortable. Breakfast disappointing didn't replenish items that had been used up. Now have a coffee machine which is ok but the tea is terrible cold and for an international hotel it is poor not put a sign out to tell you which tea is which Staff surly and miserable would be nice to have service with a smile.
Stayed 1 night in Sep 2017

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with horrible Wi-Fi
Horrible Wi-Fi signal, not fitted for business

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but did not like location...
The hotel is a very large hotel right by a big mall with restaurants and movie theaters. We were not into shopping and had very little time for it. We wanted to visit the Old Town and walk through the cobbled streets. Although the hotel is a great selection it might be too far from the Old Town if you want to walk around. It is in a rather industrial/residential location that does not offer any attraction nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to my area.
Nce rooms and staff. Disappointed when staff ignored guests that were not a part of a political election life event. They treat it us like we were not paying guests, At 11:00pm, there was no room service or a bar/lounge to go to.

10/10 Excellent

Jonathan, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel. Employees are excellent
Enjoyed it. Would return.

8/10 Good

Ashley S, Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the city
Best hotel in the city. Perfect location and upscale yet comfortable property

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel for 4 nights as a part of a business trip. It's only a 10 minute tram ride from downtown, and is most definitely the most modern hotel in Zaragoza. The hotel staff was lovely and attentive (there weren't too many guests while I was there in late-June) while the shopping, restaurants, and easy transport options nearby was ideal. Only downside is that it's a short distance away from the main attractions in Zaragoza, but I wasn't fussed at all by the 10 minute tram ride to the main Basilica (and only about a 5 minute tram ride to downtown)

10/10 Excellent

Andrew, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern in design. Very large rooms. Extremely comfortable stay.

10/10 Excellent

Ian, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Modern Hotel
Enjoyed my stay here. Very nice modern "designer" room, spacious and comfortable. Breakfast was very good as was the dinner in the Cafe, very good value for €20 for three courses with wine. The top floor jacuzzi and small pool are very nice. I had the slight feeling of Marie Celeste when I was there - it was a Sunday night - with few other visible guests (may also reflect quietness of hotel). Location is in a suburban residential neighbourhood but hotel is part of a complex next to cinemas and shops, which is quite handy. A bit of a way out from Zaragoza city centre but the helpful front desk staff eventually pointed me in the right direction of the tram stop 10 mins walk away. Slept well and would recommend it and stay again myself, especially as it was great value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Selection and convenient location
Staff was great and breakfast was very nice. Rooms were comfortable and clean, but i would not consider it a 5-star facility. Still, no hesitation on recommending it. Mama's pizza around the corner was a great place for a causal dinner. Use the public parking lot behind the hotel. paid 6euros a night for parking vs. 20euro at the hotel (staff suggested this). Loved my trip to Andora!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful ending to a beautiful honeymoon
This was our last hotel to stay at during our visit to Spain for honeymoon. We enjoyed it very much and the weather was amazing. Hotel, rooms, location. We loved everything about it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to shopping mall
My husband and I stayed in this hotel for a couple of nights while we visited family in Zaragoza. The hotel's location is excellent as it is next to a big shopping mall with access to entertainment, food, shopping, and bus routes. We had rented a car so it was also convenient as the hotel has dedicated underground parking (Note: this was an extra cost). Although if you would rather be in the centre of town or near the 'old part' of Zaragoza, you should look at a different hotel. The room itself has an interesting layout - the bathroom is integrated with the room a-la-open plan with sliding doors to use for privacy. The bathroom was very generous, the shower amazing. The bed was comfortable and we had plenty of room to move around and organize ourselves. Overall I recommend this hotel for all sorts of guests, families, friends, couples and business people.

8/10 Good

Andrew, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Designer hotel in nice neighbourhood.
Nice hotel. Not central, but nice neighbourhood and well located for my visit. Plenty of shops & restaurants nearby. As with many modern hotels, the design of the rooms seemed to favour form over function.

10/10 Excellent

Ramon Corona, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful hotel and facilities, beautiful design in evrything inckuding cafeteria, bathrooms, etc. great location next to a luxurious mall and cinemas, cafeteria service and food is great, too

10/10 Excellent

Shrin, Carlsbad, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Hotel
Great for business. Amazing service. The neighborhood is away from the city center so there are a lot of families and not much to do or sightsee in free time. Restaurants are close. The gym facilities next door is wonderful.

8/10 Good

James, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel in Zaragoza
I stayed at Reina Petronila for 5 nights while in Zaragoza on business. The hotel was very good. The only disappointment was the exercise facility.

10/10 Excellent

Drortho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great room! Great stay! Had a wonderfull time, Will return.

10/10 Excellent

Patricia, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous food and service
Food was really excellent and reasonably priced in this boutique hotel. We had dinner bed and breakfast for less than 100 euros per person in a 5* hotel. Staff were also very helpful when I asked for some toiletries I had forgotten to bring.

10/10 Excellent

Mike, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Is right!
Though slightly awkward to access, Due to the one way road system and parking. I parked in a little car park across the street rather than try and find my way to the car park around the one way system. A problem I have encountered in Zaragoza before! My only -ve was that the WiFi was poor in my room on the end of the 9th floor. I had a good breakfast, they cook to order as well as the well supplied buffet. Bar service was attentive and the food I eat there good, fair price too.

10/10 Excellent

Antony, Manchester, u.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRILLIANT HOTEL
Form and function under one roof . The hotel is aesthetically appealing , very modern and attractive to the eye . Amazing room , we were on 7th floor , with all electric blinds and a glass walled bathroom , and glass sinks in the huge bedroom . Ultra modern and fantastic value . parking was free and in a secure underground car park Air con was silent even on full blast . Zaragossa doesn't have much to offer in itself, but the stop over enroute to Valencia , was worthwhile just to stay at this hotel.