Pozo Viejo

Property class: 3.5

Choose dates to view prices

Consider a stay at Pozo Viejo and take advantage of a terrace, a garden and a full-service spa. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurante De Santiago, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service
The current price is NZ$53
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A wooden bed with a headboard, a bedside table, a dresser with a mirror, and a framed certificate on the wall.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A wooden-framed bed with white bedding and a blue accent, a nightstand with a lamp, and a wooden wall with a decorative design.

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Two wooden beds with white bedding and dark blue accents, set against a stone wall with a painting above.

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A neatly made bed with pillows, a wooden door, a television, and a dining area with chairs and a table.

Junior Suite

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Triple)

A hotel room with two beds, wooden headboards, a patterned floor, and a window with curtains.

Family Room (Triple)

  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room (Cuádruple)

A cozy room with a wooden ceiling, a brick wall, a dining area with a table and chairs, a sofa, and a ladder.

Family Room (Cuádruple)

  • Mountain view
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
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About the area

Zacapoaxtla is home to Pozo Viejo. Church of San Francisco and Palacio Municipal are local landmarks, and the area's natural beauty can be seen at El Chamoral Ecotourist Park and Cerro Cuacuilco. Rancho Escondido and Casa de Cultura are also worth visiting. Visit our Zacapoaxtla travel guide
Map
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680

What's nearby

  • Cerro Cuacuilco
    17 min drive - 6.8 km
  • Zocalo De Tlatlauquitepec
    31 min drive - 14.6 km
  • Plaza Kristal Shopping Center
    56 min drive - 38.4 km
  • Teziutlan Cathedral
    59 min drive - 39.5 km
  • Teziutlan Municipal Park
    59 min drive - 39.5 km

Restaurants

  • Lola Cafe
    6 min drive
  • Elotes Asados Chirindongos
    5 min drive
  • La Sierra
    7 min drive
  • Pozo Viejo Hotel-Spa Restaurant
    5 min drive
  • Surco “Cocina de la Sierra y Montaña”
    17 min drive

About this property

Pozo Viejo

  • Property highlights
  • Take advantage of a terrace, a garden and a full-service spa at Pozo Viejo. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurante De Santiago, offers breakfast and lunch. In addition to a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Smoke-free property, tour/ticket information and massage treatment rooms
    • Luggage storage
  • Room features
  • All guest rooms at Pozo Viejo include amenities, such as free WiFi.
  • Other amenities include:
    • Showers and shampoo
    • 21-inch TVs with satellite channels

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Frequently asked questions

Is Pozo Viejo pet-friendly?

Yes, Pozo Viejo allows dogs (limit 2 total). There's a fee of MXN 100 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Pozo Viejo?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Pozo Viejo on 11 Nov 2026 start from NZ$53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pozo Viejo?

Self-parking is free at this property.

What time is check-in at Pozo Viejo?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pozo Viejo?

Checkout is at noon.

Where is Pozo Viejo located?

Situated in Zacapoaxtla, this spa hotel is within 9 miles (15 km) of Cerro Cuacuilco, Cloudy Tibetan Hanging Bridge and Cerro Cabezon. El Chamoral Ecotourist Park and Parroquía de Santa María de la Asunción are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pozo Viejo Reviews

9.4

Exceptional

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities
Very clean staff frrienly
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones todo muy agradable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio e instalaciones.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy a gusto
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, el restaurante tiene precios accesibles y la comida es deliciosa.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación precio-calidad

En general estuvo muy bien, el lugar es muy agradable. Lo único es que se anuncia que tiene alberca y el servicio no está disponible, y en cuanto a la limpieza creo que tienen que cuidar más los detalles, había un mosquito muerto junto al lavabo, y nos fueron a hacer la limpieza un día, y el mosquito siguió ahí después de que la hicieron. La comida es muy rica, y la única sugerencia que haría es que las aguas fueran naturales. Nos quedamos en una habitación triple, las camas de abajo eran cómodas, pero la del topanco era tipo colchoneta gruesa, quizás esté bien para un niño, pero para un adulto puede ser incómoda. Sí recomiendo el lugar, el personal es muy atento, la comida vale la pena y el ambiente es agradable. Sí regresaríamos.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
La alberca no estaba en funcionamiento, el área de juegos está muy deteriorada y peligrosa para los pequeños, físicamente las habitaciones no se parecen a las fotos promocionales, las sábanas tenían un olor como a petróleo extraño.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Agradable estacionamiento muy pequeño
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El ambiente rústico y su restauran son ideales para descansar, el complemento del spa es bueno... Considero si tener ventiladores en las habitaciones que no cuentan con calefacción ya que por la humedad y en bochorno la habitación se siente caliente. . Y ojalá solo hubiera alguien en el restaurante que pudiera darte un café o algo sencillo para la noche ya que el restaurante cierra a las 7pm .
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
No hay servicio a la habitación después de la 9 de la noche queríamos un café y nos enviaron a la gasolinera
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El concepto de hotel me gusto, lo unico que si creo que pudieran mejorar es que en la habitación de 4 camas en donde 2 estan arriba deberian colocar un soporte en medio para que este mas reforzada la parte de arriba
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se encuentra rodeada de naturaleza
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bonito y tranquilo
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación y el personal atento....el agua de la regadera difícil controlar la temperatura Me gustó regresaré...
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable.

Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Me encanto, solo las almohadas no tan altas estarían de lujo
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Zacapoaxtla

Al llegar no me daban la habitación porque según estaba ya rentada ! Tardaron en organizarse como 30min !! Finalmente me dieron una habitación más gran y todo estuvo excelente
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N buen hotel

Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia Rodríguez

Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel el contacto con la naturaleza es increíble
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación pra el descanso y lugar base para poder explorar otros municipios. Cuenta con su propio restaurante... Muy buena atención de parte del personal.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026