Ystrad Hotels, Pentre

"Reception staff were excellent. Room good. Brown’s restaurant good. Hotel has it’s own car park. "

"This is not a pet friendly hotel. Lovely hotel and staff. Spa facilities are excellent and more work is in progress. Evening meal in the restaurant was excellent as was the breakfast. We certainly will return."

"Everything was great, thank you."

"Always good very clean always helpful staff"

"The room was small but comfortable and service was good. Breakfast was excellent but the one lady on duty was overstretched - at least two were needed to clear tables, keep food and juices topped up etc."

"excellent stay "

"This hotel has seen better days… the location is great but the rooms need a serious upgrade. The carpets desperately need to be replaced. The mattress was so used and worn that it almost folded like a taco when laying on it. Super noisy from people walking upstairs and slamming doors, and a cleaner vacuuming in the morning banged on the wall of my room a few times. There were mysterious drips and stains on the walls. Everything just felt really gross and grim and I’m glad I was only here for three nights as I didn’t sleep well at all. The staff were friendly though and the foyer is nice looking, I can tell it would’ve been a lovely hotel in its prime. Sad to see it has not been kept up very well."

"Room rather small and there was a lack of surface area to put anything down. Badly designed. Clean and comfy beds. Welcoming and helpful staff."

"Lovely staff, very clean throughout the hotel, rooms perfect size, breakfast absolutely lovely. Would not hesitate to stay here again."