"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."