"Great location. Near attractions and shopping. Near a smaller train station (less hectic) and a subway station. The staff was wonderful and very responsive. The breakfast buffet was wonderful with many choices. Both Western and Japanese."
"Husband and I stayed here for 2 nights before boarding a cruise ship, worked great for us. Comfortable clean room, great location. My Starbucks was minutes away, lots of food choices within 10 minutes walking. Only issue is I had troubles with WiFi but I’m sure it was operator error! Staff graciously let us check in a bit early and was able to pay $4500 yen to stay 3 hours past check out so we could go straight to cruise ship, worked great! I would stay again for sure!"
"Breakfast was served at the ball room during the holiday season and it was disappointing.
Overall, it felt quite compact.
It was a bit disappointing that there wasn’t much of a Hawaiian-style branding or a sense of relaxation.
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"All of the hotel staff are very attentive and professional.
Without their help, I could have missed takeout sushi dinner during the stay, and we might have nothing to enjoy that night, so they are my lifesaver! Arigatougozaimashita."