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"The most enchanting hotel I’ve ever had the privilege to stay in. We adored the antique-adorned decor, the beautiful breakfast, interacting with the warm staff, enjoying the pools, discovering the museums. "

"The bathrooms are in awful condition. The worst we ever had "

"Wonderful room with cute towel animals daily, spectacular courtyard, friendly staff, delicious breakfast (get the oatmeal!), and views of three volcanoes from the terrace! We loved our stay and would absolutely stay again! "

"Lovely property with amazing grounds to explore. Great food "

"Lovely hotel with great amenities. Unfortunately we were both sick after the dinner at the hotel and did not risk eating there and more. Food was cold on arrival "

"Great location, beautiful lake views, big complex "

"My family loved this hotel. It’s so close to the city center. We walked everywhere from our hotel. The staff were so kind and helpful. The rooms are unique and clean. No air conditioning but a fan is provided and you can leave the windows open for a nice cool breeze. We also loved the food. Delicious and easy to order and understand. If you don’t eat at the hotel then you have 100’s of options up and down the streets. "

"Bien ubicado!"

"Hotel clásico, mantiene la esencia de lo tradicional y antiguo. Cerca de sitios de interés, restaurantes, tiendas de artesanias, y cerca del arco y del parque central. Nos pareció bien por el precio con añgunos aspectos a mejorar… volvería y lo recomiendo."