El Carmen Hotel

Property class: 3

Choose dates to view prices

Close to Antigua Guatemala Cathedral and Central Park, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is NZ$158
includes taxes & fees
21 Sept - 22 Sept

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with three beds, each with white bedding and green throw blankets. There are two bedside tables with lamps, and a painting on the wall.

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a green throw blanket, wooden headboard, two bedside lamps, and a wooden wardrobe with louvered doors.

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with white linens, a potted plant, a remote control, and a basket of towels on a wooden nightstand.

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Family Suite

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room

A bedroom with a stone wall, wooden beams, a bed with white linens, a nightstand, a lamp, and a fireplace with flowers.

Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room

A hotel room with a large bed, a green armchair, a wooden wardrobe, a chandelier, and a painting on the wall.

Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Historic Center, a neighbourhood in Antigua Guatemala with great shopping, is home to El Carmen Hotel. Las Capuchinas Convent and Palacio del Ayuntamiento are local landmarks, and the area's natural beauty can be seen at Central Park and El Reposo Spa. House of the Giants and La Azotea Cultural Center are also worth visiting. Guests love the hotel's central location. Visit our Antigua Guatemala travel guide
Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • A historic building with yellow and white architecture, featuring multiple arches and columns, situated on a cobblestone street.
    Central Park
    2 min walk - 0.2 km
  • A historic yellow archway leading to a clock tower, surrounded by old buildings.
    Santa Catalina Arch
    3 min walk - 0.3 km
  • An ancient architectural structure with arched ceilings and columns.
    Antigua Guatemala Cathedral
    3 min walk - 0.3 km
  • Las Capuchinas Convent
    3 min walk - 0.3 km
  • Santa Clara Convent
    6 min walk - 0.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    70 min drive

Restaurants

  • Bullseye Sports Pub
    3 min walk
  • El Adobe Antigua Guatemala
    3 min walk
  • La Cuevita De Los Urquizú
    2 min walk
  • 12 Onzas
    1 min walk
  • Fat Cat Coffee House
    2 min walk

About this property

El Carmen Hotel

  • Hotel near Central Park
  • Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), multilingual staff and a banquet hall
    • Smoke-free property, wedding services and tour/ticket information
    • Guest reviews speak highly of the breakfast, central location and helpful staff
  • Room features
  • All guest rooms at El Carmen Hotel have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Egyptian cotton sheets, Tempur-Pedic beds and down duvets
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at El Carmen Hotel?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 21 Sept 2026 start from NZ$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Carmen Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Checkout is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps away from Choco Museum, Central Park and Antigua Guatemala Cathedral. Antigua Tabaco Compania S.A. and Antigua Guatemala Colonial Art Museum are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Carmen Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 615 out of 918 reviews
Rating 8 - Good. 175 out of 918 reviews
Rating 6 - Okay. 87 out of 918 reviews
Rating 4 - Poor. 26 out of 918 reviews
Rating 2 - Terrible. 15 out of 918 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very friendly , the breakfast was delicious and also the location was great !
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the hotel. The personnel was great, they welcomed us with free drinks and they were very helpful
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location - wonderful and considerate staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast and view from the balcony were all incredible!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff and delicious breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, located in the center of Antigua, private parking included, free breakfast and the rooms has ac, recomended!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and so kind! Helped us with so much and went above and beyond. Would 100% stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and tasty breakfast
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. Breakfast was excellent.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so cute. The staff were very welcoming and helpful, they helped me get my laundry done for a good price! The terrace has a great breakfast and nice view🌺Central location and walkable in Antigua!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and went the extra mile to make us feel welcome. Arranging a transfer to the airport was easy, our laundry was taken care of, and the free breakfast was icing on the cake. We will definitely be back!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. I’d go back!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast was excellent
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, clean spaces, great view from rooftop, friendly & helpful staff. What more could you want? Stayed in 3 bed room. Received a welcome drink on arrival. I would def stay here again if in Antigua.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great restaurant, nice staff!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and right in the middle of Antigua, Guatemala with quick access to everything. The staff delivered over the top service and helped create a memorable experience. The rooftop terrace for breakfast was incredible and it was also a great benefit to our trip to have parking included. Would love to stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at El Carmen Hotel and I will recommend to my family. First and foremost, the location is absolutely perfect—just steps from Central Park and the Antigua Guatemala Cathedral, making the entire historic center completely walkable.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and so comfortable. The WiFi was reliable and the staff were super helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was incredible. The view from the rooftop just added to the experience. No matter what I asked, the staff tried to help. I loved this hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great location, included breakfast on the terrace each morning is amazing, when the sky is clear you can see the volcano eruption from the terrace, especially beautiful at night.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were air conditioned and comfortable. The staff was welcoming and friendly. The breakfast on the rooftop terrace with vistas of the volcanoes was exceptional. Would stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing, the workers are so friendly and the place was so clean.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and worth the price ! Breakfast was included and was absolutely delicious!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location. Beautiful views of the volcanos from the rooftop terrace of the restaurant.
Stayed 1 night in Jun 2026