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"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"The Lotte services is impeccable!"

"We are so enjoyable to stay in this hotel. In particular, we would like to express our gratitudes to the kindness of the staffs, the quick response to problems, and the ability to work. And there is a cultural space around the hotel and the park is close, so it is leisurely, abundant, and safe. It is highly recommended because it is a good place to enjoy a vacation in the city when you need a rest after an exhausting flight."

"Great stay. Ideal location. 2-mins from airport bus in/from Inchon. Subway and buses within 5-min walk to most Seoul sights. Love the dining options nearby. "

"In an excellent, convenient location, the hotel is clean, the rooms spacious and comfortable, and had great amenities like in room laundry and kitchen. I enjoyed the bath/spa too."

"The location is great. The clean room and the layout was good. The staff was friendly and professional. I'd stay here again. "

"Great stay.,,very comfortable liked the area. WiFi not always available and sometimes slow. Was able to compensate with eSIM on phone"

"I highly recommend the Grand InterContinental Seoul Parnas hotel. The staff is super friendly, the rooms are quiet, clean, and neat, and the Grand Kitchen breakfast buffet has fantastic taste and selections. I'm returning next year and will stay longer; three nights was too short. My daughter and I enjoyed staying at the hotel."

"Great location with easy access to subway, very clean and spacious for families (we booked the 2-room suites and had plenty of space). "