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"Friendly staff"

"The room was spotless, the staff was helpful and nice! They spoke both English & German perfectly. The hotel was just beautiful filled with bouquets of fresh flowers & had an air of old time elegance with modern amenities. Highly recommend this place for its location in the city, great atmosphere, cozy bar with an excellent bartender & the sauna. Win-win!"

"The real stand-out was the breakfast. It had absolutely everything, including champagne. The staff were generally friendly, although we did overhear a conversation where one member of staff was the opposite of friendly. Otherwise, staff were just wonderful. Our room was roomy ... the bed was a dream. Haven't slept so well for years. It is expensive, but the breakfast was worth every cent!"

"Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets! "

"Met expectations. "

"A fabulous gem of a hotel with very helpful staff. Beautiful rooms, extremely comfy beds, nothing too much trouble (I ordered a kettle to make tea). Right in the centre of the old town - perfect location. Gardens within the court yard a delight. (NB Expedia - there isn't a swimming pool!)"

"From the free water and free breakfast (and 5E credit towards a "welcome drink"), this value-conscious hotel delivers comfort and convenience to the road-weary traveler. Front desk staffed by at least one fluent English speaker, generous breakfast buffet with leisurely weekend hours. Spacious bathroom with walk-out shower. Parking adjacent to hotel. After a week of Air BnB key exchanges and post-stay clean ups, it was nice to stay in a real hotel for a change. The restaurant had a series of eight colorful (abstract-ish) portraits that caught our attention. When none of the other guests could identify the subjects, we checked with the front desk, who promptly gave us the information we wanted: The "Kunst faces" of the Bauhaus movemet (early 20th century) included Wassily Kandinski, Walter Gropius, Gertrud Arndt, Paul Klee, Laszio Mohly-Nagy, Gunta Stolzi, Ludwig Mies van der Rohe, Lyonel Feininger, and Brund Taut. Fascinating! For more about Bauhaus movement, go here: https://artincontext.org/bauhaus-artists/"

"Great hotel. Clean and quiet. Great location, great service and wonderful breakfast. Highly recommended. "

"Comfortable and clean rooms with a good breakfast."