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"There was a terrible smell when I stepped into this hotel. The smell in the lobby got better over time but my room and the hall outside of it stunk of rotten food or sewage or something the entire time. I had to borrow room freshener spray from the front desk and re-spray the room every day. I was not offered a new room or a reimbursement."

"A very nice inn. Did not realize it is actually a motel (first floor doors open to parking lot), but it was not a problem at all. Rooms were clean and well furnished. The breakfast was very good. And the rates were appropriate. I did not bring my dog this time, but I was happy to see they are pet friendly."

"Clean room. Friendly staff."

"Great dinner, nice room. Only complaint is that none of the 3 elevators would come to the 6 floor in the morning. It was a long walk with our baggage."

"Breakfast was fine. Orange juice though was just orange colored water"

"This was the perfect stay in The Berkshires! It is a well decorated, welcoming, clean accommodation that made me feel so sophisticated upon check-in. The lounge area is beautful, and the fireplace is a nice touch. I spent time there at night working on my laptop enjoying the comfortable ambiance. Others also enjoyed the space visiting with each other outside of their rooms. I will stay here again the next time I'm in town, as it's a wonderful value for the area and it's charming, clean, and comfortable. "

"Very clean, friendly staff"

"Beds could be more updated"

"The bathroom was a little dingy, particularly the tub, but upon closer inspection, it was wear and not dirt, so I think it could just be spruced up. Staff was very friendly. "