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Reviews of Hampton Inn & Suites by Hilton Windsor

2.5 out of 5
Hampton Inn & Suites by Hilton Windsor
1840 Huron Church Road, Windsor, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1004 reviews" "
Rating 8 - Good. 352 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 59 out of 1004 reviews" "
Rating 2 - Terrible. 20 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Avaldeep on 22 May 2024
Thank you, Amanda, for your stay with us, can you please provide your suggestions where we need to improve, so that we can earn 5-star from you from your next stay. Thanks, Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Diedrich

Liked: Cleanliness, staff & service, property conditions & facilities
I was a very impressed.
Stayed 1 night in May 2024
Response from avaldeep on 21 May 2024
Thank you, Diedrich, for your stay with us, and we are glad that we exceeded your expectations, we are expecting to see you again very soon. Thanks, Avaldeep Singh Hampton INN& Suites by Hilton Windsor

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
It meets my expectations
Stayed 1 night in May 2024
Response from Avaldeep on 22 May 2024
Thank you, Tom, for your stay with us, can you please give your suggestion where we need to improve, so that we can earn 5-star review from you, from your next stay with us. Avaldeep Singh Hampton Inn & Suites by Hilton Windsor

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and engaging check-in experience! Clean and large accessible room.
Stayed 1 night in May 2024
Response from Front Desk Team on 19 May 2024
Dear Michael, Thank you for sharing us your valuable experience with us. We are glad to hear you have a pleasant stay. Regards Front Desk Team

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Avaldeep on 21 May 2024
Thank you, Hao, for your stay with us, we are expecting to see you again very soon. Thanks, Avaldeep Singh Hampton Inn7 Suites by Hilton Windsor

8/10 Good

Catharine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Avaldeep on 14 May 2024
Thank you, Catharine, for your stay with us, can you please explain the aspects where we need to improve so that we can earn 5-star review from you and also, we are expecting to see you very soon. Thanks, Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Room was clean, bed was comfy.
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Hi Heidi, Thank you for 5 star rating, we are expecting to see you soon.ThanksHampton Inn & Suites by Hilton Windsor Avaldeep Singh

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice new suite, comfortable!
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Vanessa, For your 5 star rating, we are expecting to see you soon.Thanks, Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Ashley, Tillsonburg

Stayed 2 nights in Mar 2024
Response from Avaldeep on 11 May 2024
Hi Ashley, Thank you for 5 star rating, we are expecting to see you soon. Thanks, Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Kenneth, for your 5 star review, we are expecting t see you soon. ThanksAvaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised with the updated rooms.
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Robyn, for your 5 star review, we are expecting to see you soon. Avaldeep Singh Hamton Inn& Suites By Hilton Windsor

10/10 Excellent

Vitalii

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!!
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Vitali, for your 5-star review, we are expecting to see you soon.Thanks, Avaldeep Singh Hampton Inn & Suites By Hilton Windsor

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Mar 2024
Response from Avaldeep on 11 May 2024
Thank you, Fariba, for your 5-star review, we are expecting to see you again soon.Thanks, Avaldeep SinghHampton Inn & Suites by Hilton Windsor

10/10 Excellent

Marg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Marg, for your stay with us, we are expecting you to stay many more nights with us as you have been doing. Thanks, Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent room and hall renovations have brought this Hampton up to excellent. Quick check in. Good breakfast, decent amenities.
Stayed 2 nights in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Cheryl, for your 5-star review, we are glad you liked our recent renovations, service, amenities and breakfast.Thanks, Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Avaldeep on 11 May 2024
Thank You, Steven, for your 5-star review, we are expecting to see you again very soon.Thanks, Avaldeep Singh Hampton Inn & Suites by Hilton Windsor

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Hamptons Inn in Windsor Huron Church are THE BEST! So friendly, helpful and just plain nice. We were made to feel so welcome! Did I tell you they were THE BEST!
Stayed 1 night in Apr 2024
Response from Avaldeep on 11 May 2024
Thank you, Angela, for your 5-star review, we are glad that you enjoyed your stay with us and found our staff friendly, welcoming and best. Avaldeep Singh Hampton Inn & Suites by Hilton Windsor

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was allowed an early check in without a hassle. Staff was friendly. Everything seemed clean
Stayed 1 night in Mar 2024
Response from Avaldeep on 11 May 2024
Thank you, Jodi, for your stay with us, we are glad that you found our staff friendly and helpful and we were able to provide you with an early check-in. Thanks, Avaldeep

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, friendly staff, nice room.
Stayed 1 night in Apr 2024
Response from Avaldeep on 3 Apr 2024
Thank you, Laura, for 5 star review, we are glad that you enjoyed your stay with us, we are hoping to see you again soon. Avaldeep Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Avaldeep on 3 Apr 2024
Thank you, Rachel, for your 5 star review, we are hopeful to see you again soon. Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities
C’mon Expedia: Reservation process should have been informed of renovations underway - 10am hammer drilling on the floor below - glad I wasn’t hanging. Similarly, should have been told of amenity closures (hot tub). Upside was that our room was one of the ones recently renovated. Very nice! Breakfast pretty good even tho the sausage patties were a bit dodgy. Good coffee was a welcome surprise; and was pleased that they provided decaf where many don’t. Staff were great. Exterior was a bit rough but not the hotel’s fault re being along the truck route.
Stayed 1 night in Mar 2024
Response from Avaldeep on 3 Apr 2024
Thank you, David, we are sorry that you were unaware ongoing Construction in our Hotel, we will be talking with Expedia to provide updated information, and we are glad that you find everything else good. Thanks Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

10/10 Excellent

Jodi

Stayed 1 night in Mar 2024
Response from Avaldeep on 11 May 2024
Thank you, Jodi, for you 5-star review, we are expecting to see you again very soon. Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

8/10 Good

Michael

Liked: Staff & service
Decent, could be cleaner.
Stayed 1 night in Mar 2024
Response from Avaldeep on 11 May 2024
Thank you, Michael, for your review, we talked with concerning department (housekeeping) and we assure you that you will be happy on every aspect with our services from your next stay. and we look forward to earn 5-star rating from you. Thanks Avaldeep Singh Hampton Inn & Suites By Hilton Windsor

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Mar 2024
Response from Avaldeep on 3 Apr 2024
Thank you, Trevor, for your review, and you termed your stay as relaxing, we are hopeful to see you again soon. Thank you Avaldeep Singh Hampton Inn& Suites by Hilton Windsor

8/10 Good

Belinda, Ontario

Stayed 1 night in Mar 2024
Response from Avaldeep on 11 May 2024
Hi Belinda, we would like to hear from you where we can improve so that we can earn 5-star rating from you with your future stays. Thanks, Avaldeep SinghHampton Inn& Suites by Hilton Windsor

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Tv channels didn’t match tv ch list. Low water pressure
Stayed 1 night in Mar 2024
Response from avaldeep on 25 Mar 2024
Thank you, Anthony, for staying with us, sorry about your inconvenience we will be addressing issues faced by you and will be working on it to enhance guest experience.ThanksAvaldeep Hampton Inn & Suites By Hilton

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed
Stayed 1 night in Mar 2024
Response from Avaldeep on 25 Mar 2024
Thank you, Trevor, for your review and we are glad that you enjoyed your stay with us, and we expect to see you again in future.AvaldeepHampton& Suites By Hilton

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Avaldeep on 25 Mar 2024
Thank you, Anthony, for your stay with us, we are glad that you enjoyed your stay, and we are expecting to see you again.AvaldeepHampton Inn& Suites by Hilton

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The manager on duty was fast and professional.
Stayed 1 night in Mar 2024
Response from Avaldeep on 25 Mar 2024
Hi Ronald, we are glad that our Managers on Duty were able to meet your expectations (one among Avaldeep or Edy) and you had a wonderful stay with us, we are expecting to see you again.AvaldeepHampton Inn& Suites by Hilton

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good location if crossing the boarder for a few hours.
Stayed 1 night in Mar 2024
Response from Avaldeep on 25 Mar 2024
Hi Brad, we are Glad that we were able to meet your expectations, we are expecting to see you again.ThanksAvaldeepHampton Inn& Suites By Hilton

10/10 Excellent

Corien, Walkerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean hotel, wonderful staff and convenient location
Stayed 1 night in Mar 2024
Response from Avaldeep on 25 Mar 2024
Hi Corien, we are glad that you had wonderful experiences with us, and we are expecting to see you again soon.AvaldeepHampton Inn& Suites by Hilton

10/10 Excellent

Robin, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Avaldeep on 25 Mar 2024
Hi Robin, we are glad that you stayed with us and we are expecting to see you again soon.AvaldeepHampton Inn& Suites by Hilton

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff
Stayed 1 night in Feb 2024
Response from Avaldeep on 25 Mar 2024
Hi William, we are glad that you termed our staff as great, this really means a lot to us, and we are expecting to see you again.ThanksAvaldeepHampton inn& Suites by Hilton

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing. Hotel was nice. Room was decent, except bathroom wasn’t very clean. Mold in the shower and dirty around shower door
Stayed 1 night in Feb 2024

10/10 Excellent

Jayci

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at the Hampton inn ! We go once a month and the pool and hot tub are so warm! The staff is amazing and Debbie the maintenance lady is so nice!
Stayed 1 night in Feb 2024
Response from Avaldeep on 25 Mar 2024
Hi Jayci, thank you for staying with us, we are glad that you enjoyed our pool and hot tub and our Houseperson Debbie helped you, we are expecting to see you again.AvaldeepHampton Inn& Suites by Hilton

4/10 Poor

Edward

Disliked: Staff & service
Noise
I had to call the service desk a few times kids just running all threw the hallways and making a bunch of noise even after 9pm
Stayed 1 night in Feb 2024

2/10 Terrible

Lynda

Stayed 1 night in Feb 2024
Response from Avaldeep on 25 Mar 2024
Hi Lynda, sorry were unable to meet your expectations, can you please brief what went wrong with your stay and what we could have done better for you.AvaldeepHampton Inn& Suites by Hilton

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable bed
The bed was so uncomfortable, we both woke up with sore necks and backs. There was a lot of noise feom traffiic on huron church, mostly trucks, but otherwise the room was very nice. Check in went smooth and friendly front desk staff.
Stayed 2 nights in Feb 2024

2/10 Terrible

Deborah

Liked: Cleanliness
Disliked: Staff & service
We arrived at 9:30, tired after a long drive. There was no one working in the hotel - not at reception, not anywhere! We waited half an hour for someone to show up. The poor guy in front of us had been waiting 45 minutes. Just hopeless. So unprofessional. We will never stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful. The accommodations were clean and in great shape. The washroom in the room was spotless. The pool and gym exercise hours were perfect for my schedule.
Stayed 1 night in Feb 2024

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like some sketchy people in the parking lot. rooms were quiet. coffee in the lobby could be better.
Stayed 2 nights in Jan 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room aas newly renovated and very nice but the heater/air syatem was extremely loud
Stayed 1 night in Jan 2024

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
breakfast was adeq
Stayed 2 nights in Jan 2024

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities
Room was ok. Not worth the price. Did not clean our room while we were out since the morning. Breakfast was gross with very little options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Stayed 1 night in Jan 2024
Response from Avaldeep on 25 Mar 2024
Thank you, Rachel, for your stay with us, we are expecting to see you again.ThanksAvaldeep

8/10 Good

Mackenzie

Travelled with family
Liked: Cleanliness
Property is out dated. Breakfast and staff were great
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

10/10 Excellent

Domenica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sidewalk was full of ice in arrival, my wife nearly fell. I told person at front desk who insisted he salted. I told him it was unsafe and that my wife nearly fell and he promised to take care of it. I checked out next morning and still no salt on sidewalk leading to parking lot. No coffee or hot water upon arrival. No coffee at breakfast. Floors filthy in the morning throughout main floor lobby. Water damage throughout property. I’ve been going to Hampton Inn for years. Only a few bad experiences in the USA. After this one I will consider another brand.
Stayed 1 night in Jan 2024

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Clean, comfortable. Reasonable rates. Breakfast is a plus and always appreciate coffee in the lobby.
Stayed 1 night in Jan 2024