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Reviews of The Liberty Lodge Williamsport

3 out of 5
The Liberty Lodge Williamsport
2021 E. Third Street, Williamsport, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 166 out of 360 reviews" "
Rating 8 - Good. 117 out of 360 reviews" "
Rating 6 - Okay. 36 out of 360 reviews" "
Rating 4 - Poor. 22 out of 360 reviews" "
Rating 2 - Terrible. 19 out of 360 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ralph

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
It was good value for the price. The rooms were surprisingly spacious and they had stovetop, refrigerator and microwave. It served its purpose as we just needed a place to rest for a night. Wouldn't have a problem staying there again
Stayed 1 night in May 2024
Response from AGM on 12 May 2024
Thank you for your kind reply. We appreciate your positive feedback and look forward to serving you on any future stays. Have a great day!

6/10 Okay

shamsher

Stayed 1 night in Apr 2024
Response from AGM on 12 May 2024
Thank you for choosing to stay with us! We look forwad to having you here in the future.

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BUGS! I entered my room and it was smokey smelling even though I purchased non-smoking. But I thought I'd just open the window a bit and get some fresh air. When I opened the window a bug flew from underneath the sill (not from outside). I though it might be a bed bug, so I inquired. The maintenance guy came and said it was a stink bug and that I shouldn't squash it or it will really stink. Well, I know about stink bugs, and they look a bit different where I come from, but Ok. He said they get in when they come to clean the place. Well, Ok, but I don't want to live there for a week with stink bugs indoors. He offered to come spray insecticide while I was gone the next day, but I don't want that either. I don't want to live in insecticide. And if they are all set up for spraying for bugs, what does that tell you. I called Expedia and asked for a refund letting them know I couldn't stay there. They said it was non-refundable. Now, I understand non-refundable if I am the reason (like I'm late, or want to cancel for plan changes, etc.), but not when THEY are the reason for the problem. I expected a refund so I could book somewhere else, likely at a higher price/last minute. I was told by Expedia they had contacted the management and that they needed to call back the next day to speak with someone. Well, the week is over, I stayed elsewhere, and I have heard nothing from either Expedia or Liberty Lodge. Crappy customer service and crappy place to stay.
Stayed 7 nights in Mar 2024
Response from AGM on 2 Apr 2024
Good morning. I am sorry to hear your stay was not satisfactory. We strive for excellent guest satisfaction and I apologoze that due to this issue, this was not met. Unfortunately, we are an outdoor property, and occasionally , just like in our homes, this does happen. Hence, the reason we may need to have spray. Also, we are pet friendly and all rooms with pets are treated as well before the next guests arrival. As for a refund, you booked 3rd party, and they would need called to refund your stay. Once they contact me, I can do the same on my end. Feel free to reach us directly with any other questions. Thank you,

6/10 Okay

Mindy

Disliked: Amenities
cigarettes smell outside seeped in
Stayed 1 night in Mar 2024
Response from AGM on 2 Apr 2024
Good morning Mindy. Thank you for your reply. Unfortunately our entire property is non smoking so guests do have to smoke outside. I am so sorry if this effected your stay. I have directed this to upper Management though to hopefully point us towards a resolution - possibly smoking on the patio area only.

6/10 Okay

Darlene

Stayed 1 night in Mar 2024
Response from AGM on 28 Mar 2024
Thank you for choosing to stay with us. If there is anything we can do to make your future stays more enjoyable in the future, please feel free to contact us.

10/10 Excellent

Jocelynn

Stayed 1 night in Feb 2024
Response from AGM on 28 Mar 2024
We are so happy you enjoyed your stay - thank you for choosing our Liberty Lodge for your accommodations while in Williamsport, Pa.

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great room amenities
Stayed 3 nights in Feb 2024
Response from AGM on 28 Mar 2024
We are so glad to hear you enjoyed your stay with us. We look forward to your return when in our area again!

10/10 Excellent

LeAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Stayed 2 nights in Jan 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 3 nights in Jan 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

Sadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Oscar

Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities
Chris was a great guy. Looking forward to maybe doing it again.
Stayed 4 nights in Nov 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAD DIFFICULTY FINDING THE PROPERTY BECAUSE THE SIGN WAS NOT WORKING. THERE WAS NO OFFICE FOR CHECKIN JUST A PHONE AND THE PERSON WHO ANSWERED INSTRUCTED US TO CHECK IN AT THE ECONO LODGE NEXT SQ DOOR THAT WAS SO RUNDOWN WE DECIDED TO FORFEIT OUR NON REFUNDABLE CREDIT CARD PAYMENT AND STAY AT A NEARBY COMFORT INN.. THE LIBERTY LODGE APPEARS TO BE PERMAMENT HOUSING FOR LOW INCOME HOUSING. THE EXPEDIA INFORMATION AND REVIEWS WAS TOTAL FICTION. John Witherspoon
Stayed 1 night in Nov 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service
Response from AGM on 2 Apr 2024
Good morning. We see your stay was not excellent by your lower score. Can you please tell us how we can improve on any future stays? We would love to hear from you. Thank you!

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
The property is owned by the econolodge next door. You have to there to check in. The was clean and neat. No complaints. Kinda noisy at night. Was hard to find as its off main road behind a gas station. NO BREAKFAST. All they had was coffee and a few prepackaged muffins.
Stayed 1 night in Oct 2023

2/10 Terrible

karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place, very noisy, most rooms were lived-in.. food crumbs all over the floor and counter, people riding a mini bike around the parking lot all night. Kids playing in the parking lot drew on my car with markers. People partying all night in the parking lot were very loud and drunk. Don't stay here
Stayed 1 night in Sep 2023

2/10 Terrible

karen

Stayed 1 night in Sep 2023

4/10 Poor

Lida

Stayed 1 night in Sep 2023

4/10 Poor

Steven

Travelled with family and small children
Disliked: Staff & service
Falsely advertised as having breakfast not available, basically a truck stop. Will never stay there again.
Stayed 3 nights in Aug 2023

6/10 Okay

Mark

Stayed 1 night in Aug 2023

8/10 Good

George

Liked: Cleanliness, staff & service
Was good. Was surprised. Clearly people lived here. No problems.
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Nasty Pkace
Was not in a very good place, Storage area behind hotel, lots of broken down cars..Smiking and rhe smell of cigaretees everywhere,.What was supposed to be ice cube holders were being used as ash trays with sand outside a lot of rooms. There were lots of LONG TERM RESIDENTS hanging around outside of their rooms drinking and smoking plus a few dogs on leashes attached ti doir handkes.
Stayed 3 nights in Aug 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
The Liberty Lodge is a great place to stay in Williamsport. The location is convenient (although, it's a little tricky figuring out how to access it. You'll need to drive through the gas station, along a strip that is parallel to the main road). The rooms are a nice size, with everything you could need for meal prep, and a huge fridge for leftovers. The employees are helpful, and there is free breakfast and a small fitness room at the Econo Lodge across the parking lot. (The two hotels are affiliated, and we had to check in at the Econo Lodge front desk). My only complaint is the weird smell that came from the air conditioner. It might have been mold, but when we turned the air conditioner off, and the ceiling fan on, the smell went away, and the room was a comfortable temperature. I'd stay here again!
Stayed 1 night in Aug 2023

6/10 Okay

Dan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Alix

Travelled with family
Liked: Staff & service
Affordable and a quick drive to the Lamade Stadium, some great restaurants in downtown Williamsport, only a 9 minute drive away. Hotel itself though wasn't that clean, found a lot of bugs, dingy carpet, but they do sanitize and upkeep it, it's just dated/old.
Stayed 3 nights in Aug 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family really enjoyed the food that was available nearby. Only concern was the safety as posted around the property. No issues experienced and it made us to be more aware of the area, especially in the evening. Nice visit and we enjoyed our trip to Hoopla's as part of this trip. Will come back again.
Stayed 2 nights in Aug 2023

4/10 Poor

Margaret

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upset that I walked into my room and it wasn’t cleaned they ended up changing my room to a king size bed with a pullout sofa bed that looked really dirty my children were not going to sleep on it so the 3 of us ended up sleeping on the bed together.
Stayed 2 nights in Aug 2023

4/10 Poor

ERIKA, gloucester

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s only $85 a night so shouldn’t expect much I guess. Room was large & clean & had everything you need. But….smelled musty & like smoke. Needed airing out desperately. Check in lady didn’t even look at me, just said check out is noon don’t put your key near your phone or it won’t work, then turned away from me. The worst part was the area. The hotel is connected to another building that looks the same but seems to be low income housing or extended stay for people down on their luck. Kids running around everywhere, parents screaming & swearing at them. Kids were playing on the elevator & knocking on our door at night & running away. It felt very unsafe & just weird.
Stayed 1 night in Aug 2023

8/10 Good

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place. No issues.
Stayed 3 nights in Aug 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location and ease of access
Stayed 1 night in Jul 2023

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Brian, Derwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This place was close to everything we needed to do in the area. It was clean and reasonably priced.
Stayed 2 nights in Jul 2023

10/10 Excellent

AMY, dallas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place very friendly staff and clean
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Stayed 1 night in Jul 2023

6/10 Okay

Steven

Stayed 4 nights in Jun 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2023

10/10 Excellent

Jeremy

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Michael, Martinez

Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not everything is as it appears
Things arent as wonderful as they appear
Stayed 3 nights in May 2023

6/10 Okay

Kimberly

Bathroom very clean
Stayed 1 night in May 2023

10/10 Excellent

kristiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Shema

Stayed 1 night in May 2023

6/10 Okay

Chesney

Liked: Cleanliness
The room was clean and roomy
Stayed 1 night in Apr 2023