Top Hotels Near Wilderness Trails Zoo in Birch Run from NZ$107

"Booked and paid for two rooms, did not get access to the second room and was just told sorry about it. Finally made it in the room with the kids and it was filty and unsafe. Left with in 20 minutes of checking in and was told I would get a refund and Expedia said because the property did not answer they can not process the refund so I am now out 800 between this hotel and the replacement hotel I had to pay for. "

"The hotel was clean. Breakfast was good, with plenty of options. My only complaint was that I saw a staff member vaping in the back room during breakfast."

"Nice clean room, wonderful stay!"

"The pictures that are posted are NOT the hotel at ALL!!! Sheets were stained & dirty & I had to get new sheets & make the bed. The towels were stained. We stayed 3 nights & the room wasn’t cleaned & garbage was not emptied. The hotel had an odor and was not clean. The outside door wasn’t even locked, anyone could have come in without a key card. On our 3rd day our key cards stopped working although we weren’t checking out until the next day. Breakfast never changed and we stayed Saturday-Tuesday, rotate the warm items. "

"location and hotel was excellent, however since its a pet friendly facility i wish they assign some room which can be only for guest with the pet sometimes its hard to clean pet hair. The room we stayed in was pretty clean even then the pet hair was sticking to our socks and clothes. "

"Love the 5 to 7 happy hour"

"great location and quite clear place. breakfast offered was a bit disappointing. felt like basically a bunch of yogurts and orange juice. overall was a great value for the property and it's location."

"Breakfast was delicious. Lots of options. Staff was incredibly friendly and accommodating. "

"Was hoping for a better experience. It took several minutes for someone to come out to check us in. The room wasn’t very clean, back of toilet hadn’t been cleaned recently and food was left in the fridge. "