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Reviews of Aspens by Whistler Blackcomb VR

Aspens by Whistler Blackcomb VR
4800 Spearhead Dr, Whistler, BC

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.8/10

Cleanliness

8.6/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Lorin

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The unit we were in was old and broken down. The furniture was in disrepair and old.
Stayed 5 nights in May 2024

8/10 Good

Sarah

Liked: Cleanliness
Great location
Stayed 6 nights in Feb 2024

6/10 Okay

Angela

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We have stayed in various units in the Aspens over the years but this unit was not as good as the rest. It was dated and the bed was no longer attached to the bed-frame. Screws missing - a simple fix but overlooked all the same. There was a large picture frame under the bed that was caked with dust. The duvet cover was for a double or a queen bed so it didn’t fit properly on the king bed. Pillow cases were too small and didn’t fit properly over the pillows. We paid a lot of money for a unit that was not serviced during our stay and required us to clean all surfaces and remove all garbage and recycling before we left.
Stayed 7 nights in Feb 2024

8/10 Good

Alana

Travelled with family
Love the location & amenities at Aspens! Condo was stocked & cleaned enough for the few nights we stayed but could use some TLC. Both toasters & kettle didn’t work, found food on floor between fridge & counter & dirty cloth on bathroom floor. Could have added that the parking garage door code is found on the ticket after you buy it from lobby.
Stayed 3 nights in Feb 2024
Response from Gary on 12 Feb 2024
Thank you for taking the time to share your feedback on your recent stay at Aspens. We're delighted to hear that you loved the location and enjoyed the amenities during your stay. Your input is invaluable as we continually strive to improve our guests' experiences.We apologize for any inconvenience you experienced with the condo, as your comfort is our top priority. We appreciate you bringing the issues with the toasters, kettle, and cleanliness to our attention. Rest assured, we will address these matters promptly to ensure they are not repeated in the future. Our goal is to provide a home away from home, and we regret if we fell short during your stay.Regarding the parking garage door code, we will let the Aspens frozen desk to make it clear that the code to either the under ground is on the ticket. We apologize for any confusion. We will work on providing clearer instructions to our guests to enhance their overall experience, and we appreciate your suggestion.We value your feedback and hope you consider giving us another opportunity to exceed your expectations in the future. If you have any further concerns or if there's anything else we can do for you, please don't hesitate to reach out.Thank you for choosing Aspens for your stay, and we look forward to welcoming you back soon.

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Gary on 19 Sept 2023
Thank you for your review

8/10 Good

Gerald

Liked: Amenities
Good Costly though
Stayed 2 nights in Jul 2023
Response from Gary on 19 Sept 2023
Thank you for your review

6/10 Okay

Belinda

Stayed 2 nights in Jul 2023
Response from Gary on 20 Sept 2023
Thank you for your review

8/10 Good

Michelle

Liked: Cleanliness, room comfort
Canada stay
Had to check in somewhere else not at the property. When I found where I had to check in, they didn’t now I was staying there. No air conditioning that would have been very nice. Otherwise a nice stay. The young lady on the front desk at the Aspens very helpful.
Stayed 1 night in Jul 2023
Response from Gary on 14 Sept 2023
Thank you for your review. Our front desk is in the village on Main Street not at the Aspens. We send an check n email when booked with details. Easy email to miss so will send thru Expedia chat as well. Thank you for telling us, will make this communication improvement. Sorry

2/10 Terrible

Abby

Stayed 2 nights in Jun 2023

8/10 Good

JAMES

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Gary on 10 Apr 2023
Thank you for your review

10/10 Excellent

ryan

Liked: Cleanliness, amenities, property conditions & facilities
close to the gondola and town
Stayed 6 nights in Mar 2023
Response from GK on 15 Mar 2023
Thank you for your review. Aspens is the best location in Whistler.