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Reviews of Bignell Street Motel

2.5 out of 5
Bignell Street Motel
86 Bignell Street, Whanganui

Reviews

3.2
Rating 10 - Excellent. 0 out of 18 reviews" "
Rating 8 - Good. 0 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 11 out of 18 reviews" "

4.6/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells from gigarets in the room In the bed sperm Lat of notice in the night
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Linen smelled musty/unclean and had stains on it. Pillows stank of stale body oils. We paid upfront, but didn't stay... It was a last resort as all hotels/motels had been booked out for Labour Party conference. Thankfully someone took pity on us at an amazing B & B half an hour out of Whanganu; after much searching. This motel/caravan park was the worst I've experienced; even taking some 3rd world countries into account.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

GW

Travelled with partner
Disliked: Property conditions & facilities
There appeared to be a lot of gang members standing around drinking. The police were in attendance. Not suitable for families.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not at all value of money, would consider this hotel as a last option.
Stayed 1 night in May 2018

4/10 Poor

ESSIE, New Zealand

Liked: Cleanliness
basic motel - handy to town
gloomy room smelt of cigarette smoke - stale air - noisy occupants in other rooms
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend to anyone I know
I often stay in budget accommodation, so I did not book in here expecting luxury. However, this really is the pits. Some of the negative reviews "Terrifying and Disgusting" on this site seemed a little over the top, but I would now completely believe them. The filthy caravans, frankly intimidating permanent residents and general vibe of this place leave much to be desired.
Stayed 2 nights in Jan 2018

2/10 Terrible

Charlie, Rotorua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming
Having booked and prepaid to be required to pay again was /is an outrage.......The Proprietor took advantage of the lack of accommodation in town for that weekend to in my view fleece me and other members of my party Having booked room and given a caravan is unacceptable.......Travelling companions in their mid 80s and infirm our outraged......Will not complain.......Because they don't know how and of a generation who won't I will... You canvassed my/this response Rates as one of the worst episodes in my life.....Considering I/we were in that town to lay to rest my departed brother....
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
booking not taken up
to confirm my telephone conversation with your customer service on 21/1/18. this booking was not taken due to the motel being full when we arrived to check in. As the fee has been deducted from my a/c i shall be gratefull for a full refund. I shoud. say that had the room been available the condition of the motel in general was so poor that we would have refused to stay.. The standards here are well below any that a credible search site should be offering.
Stayed 1 night in Jan 2018

4/10 Poor

Andrew, Auckland, NZ

Disliked: Property conditions & facilities, room comfort
Checked in, but didn't stay
I don't usually bother with reading reviews and regret that I didn't in this case. I selected this motel because of its quiet location. This was the only thing the place has going for it. After 30 minutes in the room the damp smell got too much and an allergy was triggered. As a result, we reloaded the car and gave the key back and departed to find another location in which to stay. The rest of the facilities at the complex reminded me forcibly of family holidays in the early 1970s, as that would appear to be the last time the place was updated. Warning: the manager doesn't always know if you have prepaid through Wotif and may try to bill you at check in as well. While I got one lot of money back, the second was only going to be paid if the room was able to be relet. Read the cancellation policy carefully.
Stayed 2 nights in Nov 2017

2/10 Terrible

Anonymus, Aucklsnd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience
Rooms were not clean,bugs were in the beds It was nightmare for my team to stay there will not recommend to anyone.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Back end of town
you pay for what you get. The cheapest room in town, and a OK basic room. clean and comfortable - but dated. It's major draw back from similar cheap motels was its environment. On entering the site, the motel units surrounded around 10 scruffy caravans, all as old as my grandfather! We actually saw no one use these, but one of the terrace of 4 motel units was clearly occupied by permanent residents (loud and generally wondering around), which created an intimidating atmosphere. This is one of the few cheap motels I would definitively NOT go back to!

2/10 Terrible

Mary, Roy & B , Ohope N.Z.3121

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wanted for 2 nights
We found the rooms as seen on internet and knew that they would not be the best . But it realy needs a good clean. As it appeared to be the only place we could get in Wanganui we had to take i. We were 3 adults we did not sleep well. I would not recomment it to anyone-even as last resort.I was very dirty

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book for two nights, only one night available
Arrived at the motel , they didn't have our booking available for two night even through I show him on the expedia website through his business portal that the booking was there. I had to ring around to secure another place for the second night of accommodation. Very lucky another place did have a place available as the city was basically booked out. Some one at expedia needs to reeducated him in how his bookings happen through its website.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Cheap and nasty!
You pay for what you get. Pay a bit extra and stay somewhere else.

6/10 Okay

Verified traveller

Liked: Cleanliness
Had all the facilities need
It was great to place your head down and cost very reasonable

6/10 Okay

Verified traveller

I suspect the motel is being used for state interim housing and as such influences the appeal of the motel. It was however inexpensive and adequate given the cost.

6/10 Okay

Verified traveller

A great traveling through hotel but not somewhere I would stay for a week. but if you just needed a bed for a night while traveling to another area it fits the bill 100%